overismdtm

Great, thanks for the help!

Thanks Igor – I don’t think this answers my question just yet.

Let’s say a customer puts two products in their card: a hardcover book and an online course, and they checkout as a guest. I need the system to automatically and instantly grant them access to the online course. I cannot be manually changing roles for everyone who buys an online product from me – again this functionality is very common.

Thank you,
Ryan

This is not a solution. Make it so people who are unable to install the plugin can use the dedicated support ticket system.

I’m aware of some of these plugins – a few questions:

– If the customer checks out as a guest, how will the membership purchase assign them access to certain pages?

– Will the user membership/role be granted as soon as the purchase is processing, or only when it is complete. I have a mix of virtual and physical products – I want virtual access to be granted instantly, but physical product orders should only be marked complete when they are shipped.

Thank you,
Ryan

I’d be happy to grant you access to all the pages if you’re willing to check it out and see if you can get to the bottom of it. I would really appreciate it.

It seems like a bit of a crossover issue between WordPress and Members, and I’m sure most WordPress forums would send me back here since it has to do with people not staying logged in through the Members plugin.

Let’s say the user is on the unlocked introduction page and they click chapter 3. It will take them to the lockout page and direct them to the login page. Logging in currently always redirects back to the introduction page.

If they then click chapter 3 again, it will take them to the lockout page again and make them go through the login process again. If they click any other chapter, it will know they’re logged in and let them read it.

Thanks for the suggestion on redirecting back to the page they clicked. I’m not sure how to set that up but I’m sure I could figure it out if I knew it would solve the problem.

Thanks so much for the reply @caseproof. Unfortunately, disabling the cache did not seem to have any effect. I tried purging the cache as well and this didn’t affect it either. Let me know if you have any other ideas!