oursafetynet

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  • Thread Starter oursafetynet

    (@oursafetynet)

    Thank you so much for your help with this. I took the information you provided to HostMonster support, and it pointed us in the right direction. The support specialist I spoke with (Tyra) said it looked like the issue was in a .htaccess file. There was a line in there was dictating which version of PHP to use. Once that was resolved the plugin activated normally.

    Thank you again for your help with this.

    Thread Starter oursafetynet

    (@oursafetynet)

    I just tried using the options for PHP 7.x (PHP 7.0, PHP 7.0: Single php.ini, and PHP 7.0: FastCGI). The plugin still does not activate from within WordPress console (same error message as before). What it does do if I use the HostMonster cPanel to force the activation is give the original error message when trying to get to the WordPress Administration page (unexpected T_FUNCTION…blah blah blah…line 474) instead of just the error 500. ??

    I spoke with support to get the exact PHP version and build numbers that were available for testing. The information I was provided is as follows:
    PHP 5.4
    PHP 5.6
    PHP 7.0.31

    I was told that the versions 5.4 and 5.6 are more “compatibility” mode options rather than actual versions installed on the server. The version that is running on the server is version 7.0.31.

    I also got the Apache and MySQL versions that are in use on the site:
    Apache: 2.2.34
    MySQL: 5.6.41-84.1

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