Ashley

This is happening for me too – did you ever get it figured out?

Sorry for the delay – I don’t want to enable a different theme because it’s a live site with traffic.

Let me know how to check for any errors in the web debugger console or web server error log, not sure how to do so!

I tried disabling all the other plugins and still no luck.

I’m using a theme for the Genesis framework and the latest version of WordPress. It’s been an issue for quite awhile, unfortunately because it’s a great plugin for clients!

Did you ever find a fix for this? I stopped using the plugin because it wasn’t working, which is a bummer because it was great!

That worked like a charm. Thank you so much!