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Thank you! I will look into these settings in Google and also double-check our supplemental feed.

Hi.

Thanks for your reply. We only have the one feed from the plug in connected. We also have a google sheet supplemental feed. Our feed rules say to take from the supplemental feed then from plug in feed. Does this need to be reversed?

Question: Where is the setting to determine if we have it enabled to get product data directly from our website? That way I can check and determine if that is the issue.

Some of the issues have resolved however we are still getting the following flags:

Inconsistent value (page crawl) [availability] 15 products

Mismatched value (page crawl) [price] 14 products

Mismatched value (page crawl) [availability] 4

Invalid value for category [price] 4

Limited performance due to missing value [gtin] 13

Incorrect value [identifier exists] 8

Thank you for your reply and your explanation of how the plug-in works.

We are unsure of who has edited the attribute – Google or Us – regardless it happened before the plugin was installed. However, we are trying to over-turn these edits so that the data flows freely from the plug-in. However, when we go in and over-turn the edit on “identifier exists” within merchant center the edit disappears for a few minutes, then pops back up again. Below is what Google’s documentation is on editing in the merchant center and how anything edited in the merchant center is permanent and can not be overridden.

From Google Merchant Center Help Area:

Once you’ve uploaded your product details in Merchant Center, you can make changes to them at a later time directly in Merchant Center. This article walks you through how to edit product features, descriptions, and other attributes.Instructions

To edit product details in Merchant Center:

1. Sign in to your Merchant Center account.
2. Select Products from the navigation menu, then click All products.
3. Select the product you want to edit.
4. Click the pencil icon  to edit the product.
5. Edit the attributes values you wish to change.
6. Click Save. Google will review your product edits. When the edits are approved, your product will be updated.

Note: Edits are permanent. They also override any updates made directly in your feed and may take several minutes to process. However, automatic item updates to a product’s price or availability take precedence over any edits made in Merchant Center. For offers created by automated feeds, the value of the link [link] attribute cannot be edited.

To undo edits made in Merchant Center:

1. Sign in to your Merchant Center account.
2. Select Products from the navigation menu, then click All products.
3. Select the product you want to edit.
4. Click the pencil icon  to edit the product.
5. Click the revert icon  next to the edited attribute. The value will then show the attribute value in the latest feed upload.
6. Click Save.