ostonegi

One more question if I may.

Where can I manually translate the “Your card is not supported.” error message when a customer tries to use a credit card that isn’t supported in Japan (JCB for example).

I’ve checked the PO files of the plugin but couldn’t find it. I don’t use any translation plugins.

Good lord, that was it!

Thank you very much Royho, I’d be lost without you.

As a test I’ll remove those 2 Japanese fields from my account settings page.

I don’t have any translation plugin.

That picture is from the Stripe site account settings page. They are necessary for Stripe accounts in Japan since they use several writing system here.

Thing is, the plugin worked just fine until recently with the same setting.

I’ve also written about it to the Stripe support team.

Would you like to have a look around the site or maybe I can provide additional details?

It was already set in English with the additional Japanese specific fields being set in Japanese.

https://i63.tinypic.com/24exr86.jpg

I see it’s in the billint settings of my Stripe Account, I’ll give it a look and update you.

Thanks a lot!

I haven’t edited anything in the plugin files and it worked flawlessly with the site being in Japanese all along.

What should I do?

Our site is in Japanese so I assume the statement_descriptor was supposed to be showing Japanese instead of gibberish.

02-07-2018 @ 11:56:21 – ====Start Log====
charges request: Array
(
[currency] => jpy
[amount] => 3024
[description] => Free Style Silver – ?3¨?–? 13880
[statement_descriptor] => ?????a?????1?????¤????
[capture] => true
[expand[]] => balance_transaction
[metadata] => Array
(
[customer_name] => daisuke sato
[customer_email] => [email protected]
[order_id] => 13880
)

[source] => src_1Bsj6RG3jFrNqwV1Kd3aNJlu
)

====End Log====

02-07-2018 @ 11:56:22 – ====Start Log====
Error: stdClass Object
(
[error] => stdClass Object
(
[type] => invalid_request_error
[message] => Invalid UTF-8 characters found in POST body: “?????a?????1?????¤???\xE6”. For assistance, please contact [email protected].
[code] => invalid_utf8_in_post_body
)

)

====End Log====

Hi Royho and thanks for your lightning fast reply.

Are you referring to the WooCommerce logs that can be found under status, or something else?

I have no idea what caused it, but now it’s building up again normally so I guess this is resolved.. Thanks for your quick replies and help, much appreciated!

I’ve been with this host for 6 months and this is the 1st time I notice it being auto cleared, I’ll open a ticket with them just to make sure (it’s a non-managed VPS so I doubt they did anything to it..)

Hi Frank and thanks for your amazingly quick reply.

I have no problem with the cache size, but for some reason it’s now resetting very often.

I’m the only admin on our site, and so far I gladly cleared it manually each time, but today it’s already been cleared several times automatically (and definitely not by me).

Hi Komal Maru,

I’m using the latest plugin version (2.5).

You can see it on my shop page here

It’s in Japanese so it might be a bit tricky to get to the checkout, let me know if you need help with it.

Thank you for your time

I get the same error message in WP 4.4.1

Thanks for your reply,

That was just a test, I’ve tested with & and ?, also tested the sample codes from your documentation and in all scenarios it keeps showing the related videos.

I’m 100% sure that there’s something wrong with the site itself that’s preventing it from accepting the &rel=0 and &rel=false, so I don’t want to trouble you with it.

I managed to get it to work with a different plugin, though I like yours better and will be using it in other websites I manage.

Thanks a lot for your time.