osexcel

Hi itpixie

We re-test the system again, and did not see the error messages, would it be possible for you to send a temporary wordpress administrator login to our secure support centre here:

https://www.protect-website.com/support-center

We will send our developers to check it asap.

Yes, version 1.6.4 is simpler, but in order to do more jobs in the long-run, e.g. better security checking functions, we need to have a better framework to serve as a backbone of the system. Version 2.0.2 might show some weakness at the beginning, but once it is settled, all users will get benefits from it in the long-run.

We apologise for the inconvenience and will try our best to fix it asap.

Best wishes
ProWeb Team

Hi Saxamo,

Yes, we definitely can help you out.

Could you please send the ftp and WordPress login to our secure support centre here

https://www.protect-website.com/support/

We will check, install and fix it asap.

Best wishes
Helix

Hi Kamiill

Issue resolved, we upgraded the plugin to 2.0.2 in your website, it is caused by the language as your website is non-english website, where the language javascript file for non-english websites was not able to load, we updated our codes. Now it is working fine.

If you would like to translate the plugin, see this tutorial:

https://www.protect-website.com/how-to-translate-ose-firewall/

Please double check it and see how it goes.
Hope this helps. ??
Best wishes
Helix

Thanks Kamiill, we received your ticket, and will deal with the issue there.

Hi kamiill
Please send to [email protected], the ticket system will accept it soon.

Also, please tell us your IP address, I will check the server Firewall and see what happens, the firewall might be blocking your IP so it shows the Forbidden message.

Hi alphacomputerservices,

The issue is resolved in 2.0.1, please upgrade to 2.0.1.

Hi kamiill

It seems that the javascript cannot be loaded, would it be possible to grant us some access to the wordpress admin area? Please do not worry about giving us the access, we have been serving thousands of Joomla websites in the last 5 years, and you can review how people rate our services from Joomla here, and ProWeb is part of OSE’s portfolio:

https://extensions.joomla.org/extensions/tools/security-tools/7032

https://extensions.joomla.org/extensions/access-a-security/site-security/site-protection/8384

We are professional, and trusted by thousands of Joomla users, and will NOT expose your confidential information to others.

If you are able to grant us the admin access to the WordPress backend and the ftp access, please send it to our secure support center here.

https://www.protect-website.com/support-center/

We will check and fix it asap.
Best wishes
Helix

To saxamo:

RE: Installed version 2.01 on one site. After installing the config area states under scanning configuration that there is a Secret word. Unfortunately there is none here.

— We have removed the secret word field, but the description was not removed yet, so it shows there, will remove it in the next release.

Development mode? – enable – why?
Front end blocking mode – ban IP and show ban page to stop attack

— We added the documentation here, please access this page for more information

https://www.protect-website.com/scanning-configuration/

Re: Enable Stop Forum Spam – Disable – What is this?

— We improve this user manual as well:
https://www.protect-website.com/ose-anti-spam-configuration/

Please initialize database is still saying that even after you initialize and initialize is not spelled with an s.

— Yes, the differences between British and US English, and we will change it to Initialize as advised. Thank you for pointing this out.

BTW, we have released 2.0.1, which fixed the following three issues:

The Badge update issue — fixed
The Virus database update issue — fixed
Database keeps showing not ready — fixed

Re: could i ask you something? did you release version 2.0.0 without test?

— we have tested thoroughly with the following scenarios:
1. New install of WordPress
2. An existing WordPress platform, installing OSE Firewall, then upgrade to 2.0.0
3. We also install the plugin in our new website (Protect-website.com) before releasing it,

All went well, but seems that the framework did not work quite well on some servers, we are checking the cause

Re: changes and there is no setting page issue !

— The setting panels were changed to Configuration Panels, so please access to the following link for the configuration:

admin.php?page=ose_fw_configuration

The user manual can be found here:

https://www.protect-website.com/user-manual/

If there is anywhere you think it can be improved, please let us know, we will try to improve them as soon as possible. ??

Hi Kamiill

No problem, we have been working on the three issues now:

1. The Badge update issue — fixed

2, The Virus database update issue — fixed, we removed it because this is for internal use, when any clients have viruses that we cannot detect, we use our scanning server to update the viruses, then use that section to update the viruses in the client’s server, so this is not really a function for the public, we removed it

3. Database keeps showing not ready — fixed

We will release version 2.0.1 soon.

Hi there,

Could you please send the ftp and WordPress login to our secure support centre here

https://www.protect-website.com/support/

We will check and fix it asap and release a new version.

Best wishes
Helix

Hi there,

Could you please send the ftp and WordPress login to our secure support centre here

https://www.protect-website.com/support/

We will check and fix it asap and release a new version.

Best wishes
Helix

Issue is resolved in version 2.0.0

Yes, in version 2,0.0, you can place it as a widget in the widget area, please upgrade to version 2.0.0 to have this function.