Orderable

Glad this helped, if you need anything else feel free to reach out again!

No problem, happy to help out! We’ll mark this as resolved, but if you have any further issues please do reach out ??

Hi Johny!

In order to display the layout in the context of an page built in Elementor, you need to use the shortcode for the corresponding layout and insert that into the appropriate location in your Elementor template.

You can find the shortcode by going to Orderable > Product Layouts and copying the code that is in the “Shortcode” column.

Insert that as a shortcode element in Elementor and it should show. If you have any issues at all with this, please get back to us!

Hello again,

To default to Delivery, please ensure that Pickup is disabled as a service option in the Location settings, and ensure Delivery is selected; the checkout will default to Delivery as the only option, and use the Delivery zones you have created to match against the customer’s address.

However, you must ensure that there are no other zones configured in the WooCommerce > Settings > Shipping screen that could interfere with the zones you have created in Orderable. If you have any other zones not created through Orderable, either delete them, or move them to the *bottom* of the list of shipping zones, below the Orderable zones.

We don’t currently have a setting to make “ASAP” the default date, however this can be achieved by using a code snippet which can be added directly to your functions.php file in your theme (preferably a child theme), or alternatively you can use a plugin such as Code Snippets to achieve this by adding this as a PHP snippet and activating.

function orderable_set_asap_as_default() {
	?>
		<script>
			(function($) {    
				$( document.body ).on( 'updated_checkout', function () {
					$( '#orderable-date' ).val( 'asap' );
				} );
			})(jQuery);
		</script>
	<?php
}
add_action( 'wp_footer', 'orderable_set_asap_as_default' );

The snippet listens for when the checkout is updated, and sets the date accordingly.

Please let us know how you get on and if you need any further assistance!

Hello!

We’re currently investigating this for you, and we’ll be back in touch shortly with an update!

I can confirm that we will be picking this up in our next development cycle, beginning on Monday August 5th. We will include this change in our next release. Thanks for your patience!

Hey, thanks for clarifying.

1. Noted. We’ve just switched over to ActiveCampaign which should allow us to manage individual lists – Newsletter/Product Updates/etc.
2. https://my.orderable.com/roadmap/ is visible to Pro users when you log in to your account.
3. We just rolled out a big update (multi-location). Nothing has gone wrong, but patches were expected after a big release like this. We tried to capture a lot of the potential issues during our beta-testing phase, but everyone has different combinations of servers/plugins/etc. I’m pleased our team has been responsive to any issues flagged.

Thank you for taking the time to share your experience with us. We’re sorry to hear that your expectations were not met, and we truly appreciate your feedback to help us improve.

Concerning the email frequency, I wanted to clarify that we only send one email per week to keep our customers updated. We understand that different people have different preferences when it comes to communication frequency, so you’re more than welcome to unsubscribe from our email list at any time if you feel it’s too much.

In response to your comment about our roadmap, we’d like to assure you that we indeed have a roadmap available to view at my.orderable.com/roadmap. We constantly update it with the latest developments and upcoming features.

Additionally, we frequently provide updates and news about our plugin on our Facebook group, which is a warm and friendly place for all Orderable users. You can join us at https://www.facebook.com/groups/orderable to stay updated and connect with other users.

Regarding your concerns about the plugin’s features, we’d love to get a little more detail on which ones didn’t meet your expectations. We’re committed to continuous improvement and your detailed feedback will help us identify and fix any issues more effectively. If you would be so kind, could you provide more specific feedback on which features you found half-baked or felt like you were beta-testing?

Thank you again for your valuable feedback.

Hey,

On top of Arreane’s feedback – we’re also working on a feature to make it possible to modify qty on the add to cart button. This should be available in the next few weeks.

Appreciate your feedback! We’re more than happy to add translations to the plugin, so if you create one, please let us know.

Checkout field editing will definitely be coming in the future.

Hey, let me know your website’s URL and we can provide a snippet for you!

Thanks, good to know!

Hey,

Thanks for your review and sorry to hear you faced some issues.

I can confirm the paid version is not a beta, and with the multitude of different WordPress setups, issues are bound to arise.

I agree that our support times should have been faster for you and I will dig into why that was not the case.

The price you saw originally was for our soft-launch – you must have purchased after our official launch when the prices went back to normal. Please note, our annual price is still $249.

If you’re still facing any issues with the product, please respond to our support agent as I can see the last reply was from them. We’re more than happy to help you fix it, even if it isn’t directly related to our plugin.

Please note, however, that this is the review section for the free version of our plugin and reviews about the pro plugin are often removed by the mods.

As mentioned, please do get back to support if there’s still an issue you’re awaiting help with. We’re happy to help. You can ask for the ticket to be routed to me (James) as well if you require more technical assistance.

I hope we can help you resolve any issues and get Orderable operating smoothly.

Thanks,
James

Hey,

Yes, the beauty of this being a WooCommerce based plugin is that it should work seamlessly with other WooCommerce plugins, including shipping plugins.

The option to have the customer select between Delivery/Pickup before shopping will be coming very soon ????

Thanks! We’re glad it’s helped you so much.