OptiMonk Popup Creators

Sorry for the late reply, we updated the plugin and solved the warnings.

Thanks for the report.

Hi There,

Thank you for your feedback, it is highly appreciated.

We are delighted to see that you are satisfied with our product and the results of using OptiMonk.

Keep up the good work and if you bump into any questions, please feel free to let us know.

Best,
OptiMonk Team

Hi There, I’m very sorry to hear about your experience. Let me help you to resolve this, may I take the link to your website, please? I look forward to your reply.

Best,
Viktoria
OptiMonk Team

Hi There, thanks a lot for your question. Let us help you to resolve it, I wonder if you could share your contact details with us at [email protected], please? ?? I hope we can chat shortly. Best, Viktoria – OptiMonk team

Hi There,

Thanks for your question. Absolutely, the exit-intent setting is available on mobile as well. In case you’d request assistance with its setup, feel free to drop us an e-mail to [email protected] and we’ll be happy to help.

Best,
The OptiMonk team

Hi George,

Thank you very much for leaving a feedback and we are really sorry to hear that you are not fully satisfied with the service. If you can send over your OptiMonk email address and your website’s URL to [email protected] we’ll be more than happy to look into the issue that you’ve been experiencing recently and jump in a quick call to discuss the details.

Best,
the OptiMonk team

Hi Shayepa,

Thanks for your question. Basically, the popup will be shown only once for each user if the setting “The popup will appear a maximum number of ‘X’ times per visitor” is used and the time is provided. Hope this has been helpful, but should you have any further questions, please contact us via [email protected]

Hi Miguel,

I would like to apologize for your negative experience, we always strive to provide the best service, therefore we’d like to learn more about your feedback in order to make improvements to OptiMonk. We would greatly appreciate the opportunity to discuss the details and possible solutions with you. If you could provide us your phone number and a time that would be suitable for you for a consultation we would be more than happy to setup a call with you.

Many thanks

Hi Gertrud,

I would like to apologize for your negative experience, we always strive to provide the best service, therefore we’d like to learn more about your feedback in order to make improvements to OptiMonk. We would greatly appreciate the opportunity to discuss the details of the issues that you were experiencing as a result and possible solutions with you. If you could provide us your phone number and a time that would be suitable for you for a consultation we would be more than happy to setup a call with you.

Many thanks.

Hi, Thanks for the info

Our primary concern is that for SEO Zendesk is giving us virtually no traffic. We have a support section where we have common public question and answers that we have crafted carefully and would really like to get this content the visibility it deserves.

Is this possible with your plugin?

Just to confirm, your solution / plugin is NOT some external third party SaaS service? For seo purposes we need this on our own server.

• This reply was modified 6 years, 10 months ago by OptiMonk Popup Creators.
• This reply was modified 6 years, 10 months ago by OptiMonk Popup Creators.

Hi Christopher,

Thanks a lot for your feedback, we really appreciate it!

We are very sorry for the misunderstanding as did our best to indicate the information about the trial period within the description.

We know that it may seem to be not a long time. However, our CRO specialists are always there to support you in order to maximize the results of your website with OptiMonk, so that you could see real results before the end of the trial period.

Please, don’t hesitate to schedule a free one-on-one consultation with one of our specialists via this link: https://www.meetme.so/OptiMonk

I hope we can talk to you soon!

Best Regards,
OptiMonk Team

• This reply was modified 7 years, 9 months ago by OptiMonk Popup Creators.

Hello,

Could we discuss this problem via emial? (Could you give your mail address?)

Best,
OptiMonk

• This reply was modified 7 years, 10 months ago by OptiMonk Popup Creators.

First of all thank you for your feedback. We have fixed the issue with 1.1.7. version. Could you please update the OptiMonk plugin on the WordPress UI? If you need any help please don’t hesitate to contact us.

Hi Perthmetro,

The plugin works in the trial period as well as it works in the paid version. WordPress verifies every plugin before it goes to public and OptiMonk has been confirmed. The description included the information that our service can be tried for 14 days for free and after it, the paid version starts from 29USD.

I hope I could answer your question.

If you are interested in, please book a consultation with me and we can speak about your further questions.

This is my calendar: https://www.meetme.so/optimonk

Best
Nicole
Account Manager

Hi,

Thank you for the question!

All the features you can see on this link are available in our packages, however we haven’t a freemium model.

https://www.optimonk.com/plans-pricing-list

I hope I could help you! Let me know if you need any further assistance from our side.