omonia

Thanks for your reply. Let me check it out

I can confirm that if you put the privacy tools page into exceptions of the caching plugin (I’m using W3 Total Cache) it works fine now.

now it works and shows the consents for the contact form

I have the same problem, when clicking the link in the email it just takes you to the privacy tools page and asks to identify yourself.

Now If you click the link for a second time, it takes you to the privacy tools page again and says that “link expired” but now the second time it shows the rest of the options as well (i.e it shows the button to delete and download data etc).

I have exactly the same problem with Contact Form 7. I have created a custom consent with name “acceptance-283” and in the contact form 7 settings I use [acceptance acceptance-283] By using this form you agree with the storage and handling of your data by this website[/acceptance]

Then for testing I use the contact form to send a message using a specific email address. If I search then for this email address in the Data Subject it doesn’t find any data.

By the way, everything works fine with comments. If I leave a comment with a specific email address, then retrieving data for this email works fine in the Data Subject tab.

Thanks a lot. Great work and great plugin.