Omnisend

Hey there, thanks for leaving a review!

We’re thrilled to see you are happy with our Support Team. They are working hard to ensure you’re getting only the best service possible! We appreciate the weirdness, as this is what drives us to make the platform even better!

Remember: if you have any questions, or would just like to chat – you know where to find us ??

Hello there!
Thank you for submitting a support request.

We have submitted your inquiry as feedback and passed it on to our developers; they are going to work on implementing it in the future.

For now, though, you would need to edit the VAT right in your WooCommerce plugin, its updated value is going to sync to Omnisend immediately.

If you have any questions or need any assistance, do not hesitate to contact our Support Team, we are available 24/7 and can be reached via In-app chat or email at [email protected].

Have a great day!

Hello, and thank you for taking the time to write a review!

Please double-check that your API key has all the necessary permissions for verification. To do that, go to Store Settings -> Integrations & API -> API key and edit it to grant all permissions.

If your API key already has all?required?permissions, make sure your store doesn’t have a firewall that blocks Omnisend API key verification requests.

Let us know if this helps!

Can you share links to both the production and development websites? When copying the development website content to the production one, is Omnisend installed on both website versions? Do they share the same backend?

Hello there!
Thank you for taking the time to submit the support request!

Our team has released an update to the plugin, which should eliminate the issue for you and allow you to use the Dynamic Discount content block smoothly!

If you have any questions or need any assistance, do not hesitate to contact our Support Team, we are available 24/7 and can be reached via In-app chat or email at [email protected].

Have a great day!

Hello there!
Thank you for taking the time to submit a support request!

Do you use the updated plugin version? Can you let me know if the Omnisend snippet is present in both the development and production websites? To avoid an issue like this, we recommend removing the snippet from the development website code and leave it only with the production one.

Hello there!
Thank you for submitting the query!

We have passed on your suggestion to our Product Team, they are going to work on adding the Changelog in the future!

If you have any suggestions or need assistance, do not hesitate to contact our Support Team, we are available 24/7 and can be reached via In-app chat or email at [email protected].

Have a great day!