Yah… I think is because this is free plugin, so the Developer have no right to help all of our issue.
I personally figured out few issue with the plugin I have tested which others were asked, but there is no any respond from Tokokoo.
Since I wish to buy the Dealicious Theme to test, but I dont think will buy now due to their bad respond.
Who knows no body to give a support later when facing some problem with the Theme or Plugin?