Olav Sm?riset

Hi there.

Thanks for reporting this.

None of these are errors. PHP “Deprecated” and “Warning” notices are not errors. None of the notices displayed here will cause any issues but we will resolve them in a future version.

Note that you must not have WP_DEBUG_DISPLAY enabled on a live website because it is not good to display this to customers. WP_DEBUG and WP_DEBUG_LOG should be disabled too except for cases where some temporary testing is necessary.

Thanks also for informing us about the issue with the contact form through the My Account page on our website. We will investigate and get that resolved.

I have received no reply to my previous message and I cannot reproduce this issue, so I marked this ticket solved now. Please reply here or email us in our support portal if you are still having issues.

Hi there, thanks for reporting this issue.

I set the WooCommerce store currency to NGN and the checkout is calculating the amount of Bitcoin correctly so I have not been able to reproduce this.

Are you using a currency switcher plugin? There may be a conflict with that or a different plugin.

I would like to ask you to send us the debug information from CryptoWoo in wp-admin -> CryptoWoo -> Database Actions, but this is sensitive information so I recommend you send it to us on our support portal at https://cryptowoo.zendesk.com/

It will also be helpful to have the system status report from wp-admin -> WooCommerce -> Status, so you can send that to us also when you create the ticket.

Alternatively, if you can share us a temporary wp-admin administrator account, that will usually be the most efficient method for us to troubleshoot the issue and you will not have to send us a lot of information. You can send us the details when you create the ticket in our service desk, and we will look into this issue as soon as we can.