olbro

I finally have figured it out and solved it.

I changed the “From Email” address in each form to a different one than the one to which the notifications are sent. And it works.

I guess my provider (Protonmail) was rejecting those notifications because it appeared that I was sending myself messages using another provider, which is impossible. They probably rejected those as fake/spoofed emails.

In case anyone else encounter this error, try this: WordPress > Forminator > Forms > Edit Form > Email Notifications > Edit > Advanced tab > From Email (enter an address different than the one receiving the notifications which is written in the Recipients tab).

I have installed the “Email Log” free WP plugin to see if emails are being sent and it says yes, the emails are sent. I just don’t receive anything.

So I have changed the destination email in each form and now the notifications are sent and received. The new destination email should also forward those notifications to my personal email address but that’s not the case. So it appears that the provider of my personal email address is rejecting the email notifications, not just tagging them as spam but outright rejecting them. I will get in touch with them and ask them to sort this asap.

• This reply was modified 1 year, 11 months ago by olbro.
• This reply was modified 1 year, 11 months ago by olbro.