ojmorales0002

ok.
@moshe1111
you want a student to have access to a course before the order is complete?

That might be a setting on the monetizing platform you use. I did a quick search for WooCommerce and did not see one.

I suggest opening a thread on your question.

@moshe1111 it should, it works for me.

When the order is complete, does the student see it as an enrolled course in the Tutor LMS dashboard?

@rubengc
Got it, I uploaded and made the image the featured image on the achievement.

THanks!

A word for people with all three plugins (Tutor LMS, WC, PMP, and the PMP WC add-on) like me.

Tutor LMS and WC were both active and the tests had succeeded.

I activated the PMP plugin, then activated the PMP WC add-on.

I went to the course product and noticed that activating the WC add-on had unchecked the Tutor option on the product.

Thanks for your help @munayam though I haven’t paid a cent yet you were very attentive to your customer.

A word on that purchaser’s issue.
Once I disabled the

Autocomplete Order Status Check this to mark the order as completed immediately after checkout to activate the associated membership.

option on the course product in WC I rolled back the order to pending payment (though it’s free) , back to processing, and finally manually completed the order, after that the course showed up on her dashboard.

@munayam
My production site:

The Tutor LMS product in WooCommerce with a PMP level attach to it without the

Autocomplete Order Status Check this to mark the order as completed immediately after checkout to activate the associated membership.

option checked works as expected (by me).

I could communicate in price about stack settings, etc. If you’d like to log this odd behavior in your backlog.

• This reply was modified 4 years, 7 months ago by ojmorales0002. Reason: removed quote marks outside of b-quote tags

On my test site

The Tutor LMS product in WooCommerce with a PMP level attach to it and the autocomplete order breaks the process.

The Tutor LMS product in WooCommerce with a PMP level attach to it WITHOUT the autocomplete order works.

Going to test this on the production site now.

Hi @munayam

I am using only WooCommerce for monetizing.
PMP would be for membership features not monetizing.

My Tutor LMS monetizing setting

My PMP activated

and the Tutor LMS Doc showing multiple monetizing options

I don’t need to have PMP at the moment, it would be beneficial.
I will test with PMP on the new server though, and post back results of the tests

Seems Tutor, WooCommerce, and Paid Membership Pro don’t get along, or I haven’t configured them properly to work together.

I disabled PMP and purchasing goes through fine.

All these tests have been with a $0.00 course, I will retest with currency next.

The user who’s purchased course is not showing up in enrolled is still a weird issue.

Good morning @munayam
All the Tutor LMS pages were present when she placed and completed the order.

Having done all this, the original problem is still there in part.

I have a test user, she went through the process of purchasing a course.
the order went through, she received emails from WooCommerce, Membership Pro added her membership. She then went on and registered as a student which created the wp user.

The course shows is her Tutor LMS profile purchase history, she is a student, but the course does not show up in her enrolled courses.

Has anyone seen this behaviour?

Update to the CREATE AN ACCOUNT checkbox not showing up on the WC checkout page…
I disabled a few plug-ins and found that PAID MEMBERSHIP PRO was the culprit for that.

I tested purchasing the course and creating an account from checkout and that worked.

Hello,
I set-up a new stack wit WP, WC, and Tutor.
I followed the Tutor docs to re-set this up. I did not copy my production site settings.
What I found is that the shopper MUST create an account on WooCommerce checkout or Register as a student BEFORE buying the course.

If I DON’T create an account on checkout the order still goes through, though no STUDENT or USER is created. As a CUSTOMER the order kind of just disappears.

I went back to my production site and enabled ANYONE CAN REGISTER in the WP settings, though there the CREATE AN ACCOUNT checkbox in the WC checkout page doesn’t even show up now.

In fact, once the order is complete and as a ‘guest’ I go to the Tutor LMS DASHBOARD it asks me to LOG IN. If I REGISTER as a student (POST ‘guest’ ORDER) with the same email, etc that I used in the order, nothing shows up in the ORDER HISTORY or ENROLLED courses on the DASHBOARD.

There is something that’s not happening from WooCommerce to Tutor LMS, or purchasing without an account and then registering as a student just doesn’t work.

Thanks @munayam

I will keep this open while I recheck all settings and try to register again.

I see I am not ready to buy the addons until I solve the other question I have posted.

Thanks @munayam