ofwald

Hi ??

It’s fixed now:
https://wpml.org/download/woocommerce-multilingual/?section=changelog

Thanks!

Hi @webdados,

Thanks for reporting it.

I will pass this information to our dev team to be sure that it is not overlooked.

Kind regards,

Otto

• This reply was modified 3 years, 2 months ago by ofwald.

Hi @jfarsen,

We provided a workaround here:
https://wpml.org/forums/topic/woocommerce-product-add-ons-and-woocommerce-multilingual-are-not-compatible/page/2/#post-10072757
(it’s public)

and a permanent fix will be released in the next version of WooCommerce Multilingual.

If you have any issues with the workaround, please open a new ticket in our forum.

Kind regards,

Otto

Hi @nomanpk,

The problem does not seem to be related to WooCommerce Multilingual, and this support forum is dedicated to WooCommerce Multilingual.

I invite you to open a ticket or chat on the wpml.org support forum.

Thanks,

Otto

Thanks @marcusfuto!

Yvette will escalate the wpml.org ticket to our compatibility team. Let’s follow up there.

Kind regards,

Otto

Hi Marcus,

It should be compatible:
https://wpml.org/plugin/woocommerce-product-add-ons/
it was tested not so long ago. Maybe something change or we are missing something.

Please, take a look at this documentation and make sure you are following it:
https://wpml.org/documentation/woocommerce-extensions-compatibility/translating-woocommerce-product-add-ons-woocommerce-multilingual/

Also, it may not work if you are using the WPML’s Advanced Translation Editor. We are working to make it fully compatible with it, but for now you may need to use the WPML’s Classic Translation Editor.
https://wpml.org/documentation/translating-your-contents/translation-editor-options/

So, as a test, I suggest you to create a new product and translate it using the CTE and see if it works as expected.

Let me know your results, please.

Kind regards,

Otto

Hi there,

You can set which gateways to show according to the user location:
https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/#choosing-which-payment-gateways-to-display-based-on-customer-location

Or, since not all payment gateways accept all currencies you can define ways to automatically make a conversion before making the transaction in a supported currency:
https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/#payment-gateways-settings

I hope this helps,

Kind regards,

Otto

Hi,

The license is attached to the WPML account. And from the account you can register sites (the number of sites you can register depends on your license).

As far as I can tell the site is not registered now.

The license owner can register the site under his account or he transfer the license renewal to his client:
https://wpml.org/purchase/transferring-account-renewals-to-your-clients/

(if his license is still valid)

So, I think you will have to get in touch with that person or get a new license for the site.

Kind regards,

Otto

Hi @zurdac,

Please take a look at this:
https://wpml.org/errata/updating-wpml-in-a-secure-way-from-a-very-old-version/

You’ll need to create a ticket in the WPML support forum so we can assist you there:
https://wpml.org/forums/forum/english-support/

The issue is not related specifically to WooCommerce Multilingual but mainly to the core plugin.

You will need a valid license to update and also the license holder user account to post a question there.

I hope this helps.

Kind regards,

Otto

Hi @tolisf,

I am truly sorry about that.

We usually ask to reproduce the issues so we can isolate the root cause of the problem. But I understand that it can frustrating sometimes.

Can you please share the tickets you’ve create or your wpml.org user so we take a look and see what’s needs to be improved?

Thanks.

Kind regards,

Otto

Hi Dany,

I am glad you found a temporary workaround for now.

If you want us to take a deeper look at the issue, please open a ticket here:
https://wpml.org/forums/forum/english-support/

We will be happy to help.

Have a nice day!

Hi Dany,

Please apologize for the late reply.

Where is this string coming from? It looks it’s from a Woocommerce addon and not from Woocommerce itself, am I right?

Is that string hardcoded in the plugin or can you set the text from the plugin options?

If the first, please try this:
https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#scanning-for-hard-coded-strings

If the latter:
https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#scanning-for-hard-coded-strings

If the string is set in the plugin options and you are using the default text, please make a small change in it and check if it appears in WPML > ST.

If none of this points you in the right direction, please open a ticket in our support forum:
https://wpml.org/forums/forum/english-support/

as we may need to take a deeper look.

I hope this helps ??

Kind regards,

Otto

hi @tr1000,

Could you please create a ticket in our support forum? I believe this issue requires further investigation.

This is the support forum link: https://wpml.org/forums/forum/english-support/

Thanks!

Hi there,

WooCommerce Multilingual allows you to restrict the currencies based on your customers’ IP address or billing address (if they’re logged in)
https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/#currencies-per-location

So, once the customer declare his location that’s what the plugin takes into account.

What you need is to limit the country dropdown based on your customers’ location. That’s outside the scope of this plugin, so you may need a custom code solution or a specific plugin to achieve that (I am not aware of any one I can recommend)

For a custom solution you may want to take a look at this:
https://wpml.org/contractors/

You may ask us to implement this feature in future releases here:
https://wpml.org/suggest-a-new-feature-for-wpml/

but we can’t guarantee if or when it will happen.

Kind regards,

Otto

Hi ??

I do agree that is not a common scenario that a user switches languages at that stage of the buying process.

As a generic workaround for that situations we have this option:
https://wpml.org/documentation/related-projects/woocommerce-multilingual/clearing-cart-contents-when-language-or-currency-change/

If you or your clients are not satisfied with that and you need our help to get this fixed, can you please reach us here:
https://wpml.org/documentation/support/go-global-program/#contact

you’ll get assistance from a compatibility dev. I know your plugin is already compatible, but please use that form anyway.

Thanks!

Kind regards,

Otto