odonnry

Thanks for your input on this issue @voltronik . I have verified that all the documents ive added are set to public, but maybe its something underlying with WPDM. Im completely open to any other suggestions ??

Under the attributes for a specific document that is uploaded in WP DM, in the Add Custom Field section, there are BNFW options listed. Might this be a way to make this work? Im not sure how to use the Custom Field option, but for BNFW there are options such as:

BNFW_Notification
BNFW_Message
BNFW_Subject
BNFW_Users
BNFW_email_formatting
etc…

Hi Thank you for the reply. The documents being added through WP Download Manager are set to public but I see no option in BNFW for this type of trigger. I dont even see a field called “Notification Type”. When I select to add a new notification the only field close is called “Notification For”, assuming that is the right field to select the notification type, I dont see anything referencing WPDM or documents in general. Any further assistance would be greatly appreciated.