odingalt

I opened a ticket with support. They told me to try the community. Let the running around in circles begin.

Support response was as follows (they didn’t bother to read this forum post):

Hi,

Thanks for reaching out to Woo Support! I understand that you’re experiencing an issue with printing shipping labels from Google Chrome on your website. I apologize for any inconvenience this may have caused.

Based on the information you provided, it seems that the issue might be specific to Google Chrome. To troubleshoot this issue, I recommend trying the following steps:

1. Clear your browser cache and cookies: Sometimes, cached data can interfere with the printing process. Clearing your browser cache and cookies can help resolve this issue. Here’s a guide on how to clear cache and cookies in Google Chrome: Clear cache and cookies in Google Chrome.
2. Disable browser extensions: Browser extensions can sometimes conflict with certain functionalities on websites. Try disabling any extensions you have installed in Google Chrome and see if that resolves the issue.
3. Update Google Chrome: Make sure you’re using the latest version of Google Chrome. Outdated browser versions can sometimes cause compatibility issues. To update Google Chrome, click on the three-dot menu in the top-right corner of the browser window, go to “Help,” and select “About Google Chrome.” If an update is available, it will be installed automatically.

If the issue persists after trying these steps, it would be helpful to provide more details about the specific error or behavior you’re encountering when trying to print shipping labels in Google Chrome. Additionally, you can reach out to the WooCommerce community on the www.remarpro.com support forum for further assistance.

I hope that helps! If you have any additional questions or my answer wasn’t helpful, please respond to this email.

-Your Friendly Woo AI Support Assistant

• This reply was modified 1 year, 6 months ago by odingalt.

Correct, the screenshot linked is correct, using the Reprint button there. Correct, issues only occuring on Chrome browser, Edge provided the label as expected.

So it boils down to this:

crbug/1173575, non-JS module files deprecated.

disabled extensions.
restarted chrome.

cleared cache and cookies.
restarted chrome.

checke for browser updates.
no updates.

check javascript “Site can use JavaScript” is checked.

went to woocommerce dashboard and tried to reprint label.
Nothing happened.

Console error as follows:

https://ibb.co/zFhbPTG

Works in Microsoft Edge, doesn’t work in Chrome. Chrome never says anything about a pop-up, popups are enabled for this site, and also tried universally enabling all popups in chrome settings.

• This reply was modified 1 year, 7 months ago by odingalt.