ocsupport

It’s a different error, but yes, you need credit in your GatewayAPI account in order to send SMS’es. Again, you can get free live chat support from tomorrow at 9am CET via the chat button on our website. It is probably best, when you have many questions.

• This reply was modified 3 years, 5 months ago by ocsupport.

If you want to have a numeric sender, ie. show a phone number as the sender, you can enter up to 15 digits.
If you want to have a text based sender, ie. Name of your company, you can write up to 11 characters.

I don’t know how to else describe this, but you can look in the docs for more info:
https://gatewayapi.com/docs/apis/rest/

Otherwise, our regular support opens via chat at 9am (CET) tomorrow via gatewayapi.com.

• This reply was modified 3 years, 5 months ago by ocsupport.

Hi,

You need to either use 15 digits/numbers OR use an alpha-numeric text of up to 11 characters. Alpha-numeric means a combination of characters A-Z and 0-9. If you choose to have only numbers, the limit is 15 digits. The limits are technical limitations in the SMS-standards, so they are impossible to do anything about.

I hope this helps you on your way?

/Morten

Hi Lars,

Thank you for the feedback.

Have a nice day!

Hi Lars,

Thank you for testing.

The 2nd issue is related to Contact Form 7, which was changed a few months ago to use some new AJAX-calls.

Our WordPress developer released a fix. Can you retest and let us know of the results?

Looking forward to hear from you.

Dear Lars,

Thank you for contacting us.

We released a new WordPress update where this should be fixed.

Can you retest and let us know if the issue still persist?

Best regards
GatewayAPI Support