Thanks for the reply.
I searched for the theme vendor’s support, and they explained me that this is an issue which concern the developers of the slider, plus it is not the latest version of the theme, and this issue might be only on the current version that I use.
So I came here to ask with great hope, because it is urgent for me and there is nothing similar as topic over the net.
Thanks in advance!
[Moderator Note: No bumping. If it’s that urgent, consider hiring someone.]