o3magazine

Hello,

Thank you very much! That worked as a charmed!! ??

Hello,

Thanks for the fast reply, I am just having problems with point 2 I don’t find the explanation on the URL you provide, can you please give me more detail on how to avoid duplicates?

Thanks!

If that was true then I would be using the plugin instead of asking for a refund.

Anyways, have a nice day!

Hello,

I don’t understand what you are saying about WP regulations and way to gain support. The real problems here are that your plugin is not tested correctly and the lack of support.

• This reply was modified 1 year, 5 months ago by o3magazine.

Hello,

Yes, this is a true review my Ticket #202225. Do you need anything else to provide support for your paying customers?

• This reply was modified 1 year, 6 months ago by o3magazine.

Hello,

There is no error shown basically what happens is that forms resets itself straight but, without asks me for any verification code and logs me in.

Also, I yes I got SMTP setup on my website and I don’t receive no email with codes.

Another thing I am using wordfence could that be the problem?

Thanks!

Hello any update on the questions I made you?

Hello @damien7

Thanks for the fast reply, after further testing I seem to find the issue, it seems that I am getting 403 forbidden error when I add this IP “152.89.196.13” which is also on the list I provided to you as blacklisted IPs. It was removing this IP and it seems to be working perfectly. I also, had check and is not my IP or my server IP so, I don’t understand why is this happenning? Also, I don’t understand why did not give you issue from your end since you added this IP too.

Do you know why this specific IP is giving this problem on plugin?

Thanks!

Hello,

The version I am using of plugin is latest one (Version 5.0.7), the IP I was trying to enter was “64.225.59.44” and the IPs that I have blacklisted are the following:

104.233.253.189
114.119.150.42
137.184.138.108
149.248.35.127
152.89.196.13
157.7.190.241
164.132.128.23
167.99.118.196
193.202.110.17
193.202.110.28
193.202.110.30
20.216.47.86
209.126.5.148
23.235.220.127
2604:a880:2:d0::1962:3001
2a03:b0c0:3:d0::d98:7001
45.139.10.72
45.84.191.200
46.161.27.156
50.87.140.181
78.110.173.151
92.204.239.201

Hello @shresthauzwal

I managed to solve issue! I leave you the steps of how to solve the issue in case someone else has this problem and also for you to solve it in plugins next update if possible.

1. In Wp-Admin Go to “Everest Forms” >> “All Forms”
2. Choose the form is giving this problem and then click on “Edit”
3. Once there click on “Settings” at the top and then click on “Email”
4. On the second textbox where it says “To Address” you need to place there your correct email address.

For me that is what solve the problem because there is a bug on plugin since my domain has www, the email there was showing as “[email protected]”, I edited email from there and place it without the www and solve the issue.

Also, can you please delete my website email from your previous post.

Thanks a lot for all your help and this great plugin you developed! ??

Hello @shresthauzwal

Thanks for letting me know about this site is pretty cool ??

I just uploaded file there and below is the link:

https://encl.io/t/dJpbcVzRAuc#C9cZi10VABYxY_jwcrcOCA

Please let me know if you need anything else so, we can solve issue!

Thanks!

Hello @shresthauzwal

I had export form already but, how I am supposed to send it to you?

Thanks!

Hello,

Ok so you mean this part of the code, correct?

array('theme_location' => 'primary','menu' => 'main-menu',

So, which one I remove ‘primary’or ‘menu’ from code?

Thanks!

Sorry, would this be the correct?

	  <div class="menu">
  	  
				  
					  	  <?php wp_nav_menu( array('theme_location' => 'primary','menu' => 'main-menu', 'items_wrap' => '<ul class="mega-menu">%3$s</ul>' )); ?>
                </div>

The only problem with this code is that when user chooses on customizer menu location and puts primary menu the main menu it seems that menu shows twice, once on top and second on the side, how can I fix code so second menu on side does not show?

Thanks again!