nutsonshells

Hi Realtyna Team,

Thanks for your quick response.

It is on an unpublished website. Where can I send the login details to?

Thanking you in advance.

Kind regards,

Hi Support Team,

Just wondering if I am getting a response, as every other ticket has been responded to.

Thanks
Regine

Thanks Predrag, much appreciated. I will keep using the plugin, but will keep an eye on the image element for the moment.

Kind regards
Regine

Thanks David, no problem at all. I can live with that.
Still love your plugin.

Hi David,

Thanks for your response.

I use the Divi theme and I set the Gallery and MLA Gallery to Refresh, but it didn’t seem to pick up the images I used in the Divi Gallery module. I had a quick look at the documentation, but because we have only some galleries, I didn’t want to spend too much time on it.

If you could have a look that would be great. I can provide a login to a development site for testing.

Thanks

Kind regards

Regine

Hi Kaspars,

Thanks for the update.
My user has Administrator rights, but is not listed.

I just noted, that the user actions are logged (at least I found some now), but the user is not showing up in the drop down menu so I can’t filter by user.

I can provide screenshots or login details. How do I get them to you?

Thanks
Regine

Hi Devnihil,

Sorry for the delay.

I just updated from 12.8 to 12.9.1 and the issue is resolved.

Thanks
Kind regards
Regine

Hi There,

Why is the plugin info section still saying it is only compatible to 4.9.10?

Thanks

Regine

Thanks Le Van Toan, that works fine.

Hi Harshad,

I am managing a multisite with 7 websites. I have a plugin installed, that is only activated on 2 websites. All others are deactivated.
When I look at the WP-Optimize Table, it shows the plugin for the websites, where it is actually active as inactive with the Remove button.
On websites it isn’t activated it is not showing at all.

I have combined a number of screenshots in a PDF here.
I hope this makes it clear.

It seems to me, it is not working correctly for any plugin that is only activated on some sites. If plugins are Network activated, it is working fine. See PDF here, when I activate the plugin across the network it is fine. However it still doesn’t list the plugin in any other table.

Thanks

Regine

Hi There,

Sorry, please ignore, there is no problem with your plugin. It’s with my products. Somehow all Descriptions have this three code lines and I didn’t see them. They are only visible when I switch from Visual to Text.

I believe it must be from the import I did some time ago.

So, thanks for getting back, but it is all good and sorted.

Thanks

Kind regards

Regine

Please ignore my ticket, this is rather embarrassing. All my products seem to have these codes lines in the Description. Possible through the import I did from another shop a while ago and since I duplicate products instead of adding new products, they ended up everywhere.

So sorry.

Kind regards

Regine

Hi Jordy,

thanks for your response.

I tried it on the main/network site. I haven’t tried it on any of the other network sites, but happy to do it.

The plugin is a page builder plugin, so images are added to a page/post via the image module of the page builder. That’s why I thought it could be the plugin as well.

Thanks

Regine

Hi Ron,

I am not sure, which settings you referring to, as I don’t have this listed.

I am not sure, if this is related to my problem, but I have one main domain and two subdomains. One of the subdomains doesn’t need a further login when I switch to it, but the other subdomain always needs another login.

My domain mappings look slightly different for both sites, but I am not sure how this happened:
Subdomain 1
https://wentworthwest.com.au
https://rnoble.com.au/wentworthwest/

Subdomain 2
https://viventeliving.com.au
https://viventeliving.com.au

Subdomain 1 is always accessible without further login and the address is also listed as https://rnoble.com.au/wentworthwest/wp-admin/ on the backend.

Subdomain 2 needs always a further login and the address is listed as
https://viventeliving.com.au/wp-admin/ on the backend

Both domains resolving correctly when viewed on the web to wentworthwest.com.au and viventeliving.com.au

My hosting company says, the second login is normal, but they have no explanation why I don’t need to login for Subdomain 1.
I have also asked other users to check and behaves in the same way for other users.

I would prefer to now have to login again, but don’t know how I can achieve this for the second subdomain.
I tried adding another domain with https://rnoble.com.au/vivente to the mapping list, but it hasn’t helped.

Any assistance with this would be greatly appreciated.

Thanks
Kind regards

Regine

Hi Owain,

sorry for the delay. I tried it and uninstalled and re-installed the latest version, but I have again multiple backups. It seems to only happens when I do the Files & Database in one hit.

My site is just a single WordPress install.

Could it be, that it has trouble finishing the backup and then restarting it?

Thanks
Regine