NTP

Sorry about late reply and many thanks for your responses, the problem is sorted now.

Thanks again,

NTP

Hi, I posted this question about 12 hours ago but no one’s gotten back to me, just wondering if anyone can give me any advice?

Cheers,

NTP

i’ve figured out what it is. “accessibility mode” was on in the “screen options” section.

thanks for your help though. i’ve seen a few queries regarding the same thing i’m asking about but have never seen anyone reply with the answer of checking the screen options bit. so i hope this can be of some help to you as well when answering questions.

i’ve got a feeling this isn’t the end of this problem though and something else will come up soon enough haha.

see you later for now

ok i put “define(‘SCRIPT_DEBUG’, true);” just before the area you told me so it now looks like this at the very bottom of the file

/** Sets up WordPress vars and included files. */
define(‘SCRIPT_DEBUG’, true);require_once(ABSPATH . ‘wp-settings.php’);

but unfortunately still no change on my site with the widgets and main sidebar

maybe your last idea would be best?

– “re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones”.

i don’t actually know ahow i would go about doing that, because as i was saying earlier, i don’t really have a clue what i’m doing. do you think you could tell me in simple steps please?

when i go into file manager in the cPanel and click on wp-config.php, a box comes up saying “windows can’t open this file” then asks if i want to use the web service to find this program or do it manually. if i choose for windows to find it it comes up with 4 choices, Microsoft Picture It! Document, PHP HTML Scripting Language, Free File Viewer and Free Text Pad. which one (if any) should i choose?

no, it just says “you do not appear to have any plug ins available at this time”

seems like that method didn’t do anything either, but it could be that i didn’t carry it out properly. here’s what i did, went into file manager and then wp-contents in cPanel, changed the name of “plugins” to “plugins.hold” then logged into my websites admin, clicked on the “menus” bit under “appearances” then changed the name back to “plugins”. did i go wrong there anywhere?

also when it says “your hosts file manager” i take it that means cpanel?

sorry that was meant to say “wp-contents” folder, not “wp-options” folder

thanks for the reply. i tried deactivating all the plug ins and its still the same and also tried switching back to 2012 and again no difference. also i went to the link you suggested and in phpMyAdmin a:0:{} was already set as the option value. but the next part of the link says you should find the wp-options folder in (i think) cpanel. which i couldn’t find. can you tell me where its located please?or maybei don’t have it and thats the problem?

thanks