nswm

Edit. Seems to have resolved now. Not sure what happened.

Hi Frank. Thanks for getting back to me. When I had the Pure Chat plugin activated, the button is effectively inoperative – nothing happens. No loader or anything. No results submitted backed. I have since ditched Pure Chat (for Tawk.to) but might be useful for you to know for the future.

Hi. With a bit of trial and error, I think I have come up with a working partial solution.

In the shortcode simply change the string numbers.

By default these are:

‘string0’, ‘string1’, ‘string2’, etc.

I found that by changing these to:

‘string2’, ‘string3’, ‘string4’, etc. the order worked fine in Chrome, IE and Edge – with just FF remaining stubbornly in reverse order (not tested any other browsers)

Hope this helps.

• This reply was modified 8 years, 4 months ago by nswm.