notresponding

Resolved.

Actually, probably ignore me! It appears to be a thumbnail issue which I am correcting.

Thank you! We’ve cleared the transients and it does look like a HubSpot shortlink tracking issue, which now hopefully is resolved.

Grateful for all you help!

Hi and thanks for the reply!

• We’re using Deposits & Partial Payments for WooCommerce – Pro by Acowebs. We’ve contacted them for support, but if you have any experience with this issue or plugin it would be appreciated.
• “Direct” attributions – Thank you, I understand that this would be when people type our addres directly to a browser, but I wonder if there might be an alternative scenario? It seems to us unlikely that so many people type our address without referral, as we are a very small business and quite unknown.
  
  We use HubSpot to post socials, and provide a link on those posts – could “Direct” attributions possibly be resulting from HubSport shortlinks, or any other possiblity??
  

Hi Zubair, thanks for the fast response. You’ve asked a really good question about common patterns. We had not noticed that the majority of “Unknown” order origins occur when a customer pays a deposit rather than the full oder amount (that is the nature of our business – customers can pay once their service is completed). We also don’t really understand what “Direct” means??

I’m struggling to add a screenshot, however… any tips??

• This reply was modified 2 months, 1 week ago by notresponding. Reason: Inserting screenshot
• This reply was modified 2 months, 1 week ago by notresponding.