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  • Plugin Author notix

    (@notix)

    Thank you for the feedback. We are sorry that our service has not satisfied you, and we apologize for any inconvenience caused.
    Please note that our tag can be integrated either manually or via WordPress plugin. Both types of integration do not work simultaneously – you should choose one to make the service work properly.
    If you disable the plugin – the push from our service will not appear anymore, it will be disabled. In case of manual integration, you should remove the tag from the source code manually and delete the sw.js file from the root folder, and the push notification won’t bother your users anymore.

    The customizing options are available inside the Notix platform, where you can set the appearance of the subscription window or push notifications.

    In case you have any issues or questions regarding the service – we are always ready to help and resolve any issue via live chat in your personal account or via email [email protected].

    Plugin Author notix

    (@notix)

    Hello Rodrigo,
    Thank you for your message!
    Please get in touch with Notix support team via live chat in your Notix dashboard – we will go through your case in detail there and will help you to get things running.
    Or – we’re always ready to help at [email protected]

    Best regards,
    Notix team.

Viewing 2 replies - 1 through 2 (of 2 total)