Forum Replies Created

Viewing 15 replies - 16 through 30 (of 176 total)
  • Thread Starter Zade

    (@nothin7)

    I did not. BrainTree, can you help us out by stepping in? The issue is only occurring when the customer uses your payment gateway, not other gateways.

    Thread Starter Zade

    (@nothin7)

    Great. The link you provided goes to a 404 page, so I just want to make sure that the report exists.

    Thread Starter Zade

    (@nothin7)

    If anyone knows why the shop_subscription is given a post_date 6 hours ahead of the shop_order which generated it, I’m all ears.

    Thread Starter Zade

    (@nothin7)

    Many apologies; I found the real problem: I had been using pre_get_posts() to exclude future posts and wcs_get_subscriptions_for_order() started returning 0 results after a WooCommerce Subscriptions update. I was thrown off by the fact that manually calling $order->customer_id returns an empty array.

    Thread Starter Zade

    (@nothin7)

    Hey, just checking in, haven’t heard from you in a week.

    Thread Starter Zade

    (@nothin7)

    Great! I see that version 2.2.11 was released 3-JUL-23. Does this include the patch?

    Thread Starter Zade

    (@nothin7)

    Interesting—I have narrowed the issue down. It only presents when one of the Bundled products is a Variable product that has a Default Form Value (attribute) set, as demonstrated by this 30-second screen recording: https://a.cl.ly/lluXJQxo

    Here’s the test URL from that video: https://wellaligned.com/product/testing-forms-starter-pack-spanish/

    Thanks for the quick reply!

    Resetting the scheduler worked on a few sites I tried. I suppose the puzzle is why it’s so easy for the Scheduler configuration to become corrupted.

    Thread Starter Zade

    (@nothin7)

    Please reference my previous message where I mentioned the theme I’m using.

    Thread Starter Zade

    (@nothin7)

    WordPress and all plugins are up-to-date:

    +-----------------------------------+----------+------------------------------+------------+
    | name | status | update | version |
    +-----------------------------------+----------+------------------------------+------------+
    | accelerated-mobile-pages | active | none | 1.0.85 |
    | advanced-excerpt | active | none | 4.4.0 |
    | akismet | active | none | 5.1 |
    | all-in-one-seo-pack | active | none | 4.3.7 |
    | broken-link-checker | active | none | 2.1.0 |
    | classic-editor | active | none | 1.6.3 |
    | cloudflare | active | none | 4.11.0 |
    | contact-form-7 | active | none | 5.7.6 |
    | custom-post-template | active | none | 1.5 |
    | elegant-subscription-popup | inactive | none | 1.7.3 |
    | exclude-pages | active | none | 1.92 |
    | facebook-fan-box | inactive | none | 1.6 |
    | google-analytics-dashboard-for-wp | active | version higher than expected | 999 5.3.10 |
    | health-check | active | none | 1.6.0 |
    | imsanity | active | none | 2.8.2 |
    | iwp-client | active | none | 1.11.1 |
    | better-wp-security | active | none | 8.1.6 |
    | jetpack | active | none | 12.1 |
    | lightbox-gallery | active | none | 0.9.4 |
    | media-deduper | active | none | 1.5.5 |
    | search-and-replace | active | none | 3.2.1 |
    | search-regex | active | none | 3.0.6 |
    | google-sitemap-generator | inactive | none | 4.1.10 |
    | subscribe2 | active | none | 10.40 |
    | w3-total-cache | active | none | 2.3.2 |
    | wp-optimize | inactive | none | 3.2.15 |
    | wp125 | active | none | 1.5.5 |
    | wp-hide-dashboard | active | none | 2.2.1 |
    | wp-mail-smtp | active | none | 3.8.0 |
    | health-check-troubleshooting-mode | must-use | none | 1.7.1 |
    | mu-iwp-client | must-use | none | 1.0.1 |
    | advanced-cache.php | dropin | none | |
    | maintenance.php | dropin | none | |
    +-----------------------------------+----------+------------------------------+------------+

    The theme is a customization of Arthemia by michaelhutagalung.com, but none of this is relevant—I’m not the only one with this issue, the problem is obvious, and the fix is easy. Just add these 9 characters to archive.php, as @theschappy described:

    isset($q)
    Thread Starter Zade

    (@nothin7)

    Figured it out. Thanks again.

    Can you spend 5 minutes fixing this instead of marking this resolved? It’s a simple check for isset() before trying to access an array’s value. I see this warning on every one of my sites after upgrading to PHP 8.2, along with another similar warning, every half hour or so:

    [13-May-2023 23:06:09 UTC] PHP Warning:? Undefined array key "flush-files" in /wp-content/plugins/better-wp-security/core/lib/class-itsec-scheduler-cron.php on line 54
    [13-May-2023 23:06:09 UTC] PHP Warning:? Trying to access array offset on value of type null in /wp-content/plugins/better-wp-security/core/lib/class-itsec-scheduler-cron.php on line 54

    It’s clogging my combined error log (I use the same log file for 100+ sites). Thank you!

    Thread Starter Zade

    (@nothin7)

    Thanks Marko! I updated to version 2.3.2 released 2 days ago, and I still see this issue on all of my sites. Do you have a rough ETA?

    Thread Starter Zade

    (@nothin7)

    Sure, see below. May I ask why you haven’t answered whether you are seeing google.com in your Events Manager as well?

    `
    ### WordPress Environment ###
    
    WordPress address (URL): https://ridelikeaninja.com
    Site address (URL): https://ridelikeaninja.com
    WC Version: 7.6.1
    REST API Version: ? 7.6.1
    WC Blocks Version: ? 9.8.5
    Action Scheduler Version: ? 3.5.4
    Log Directory Writable: ?
    WP Version: 6.2
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: ?
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.33
    PHP Post Max Size: 128 MB
    PHP Time Limit: 600
    PHP Max Input Vars: 5000
    cURL Version: 8.0.1
    OpenSSL/1.1.1t
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.34-MariaDB
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 7.6.1
    WC Database Prefix: wp_
    Total Database Size: 2301.94MB
    Database Data Size: 1996.83MB
    Database Index Size: 305.11MB
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    ### Post Type Counts ###
    
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    attachment: 2868
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    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (58) ###
    
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    Inc. – 4.11.0
    
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    Elementor: by Elementor.com – 3.12.2
    EventON - 183909 - Child: by MoMo Themes – 0.1
    EventON - 78735 - Child: by Tek Magik – 0.1
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    EventON - Reminders: by Ashan Jay – 0.4
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    Health Check & Troubleshooting: by The www.remarpro.com community – 1.6.0
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    JetProductGallery: by Crocoblock – 2.1.11
    LiveChat WooCommerce: by LiveChat – 2.2.10
    Reusable Content & Text Blocks by Loomisoft: by Loomisoft – 1.4.3
    Mailgun: by Mailgun – 1.9.3
    Mashshare Share Buttons: by WPChill – 3.8.8
    Metorik Helper: by Metorik – 1.6.2
    PNG to JPG: by KubiQ – 4.1
    reCaptcha for WooCommerce: by I Thirteen Web Solution – 2.43
    Testimonial Rotator: by Hal Gatewood – 3.0.3
    Thrive Leads: by <a >Thrive Themes</a> – 3.17.1
    Interactive Map of the USA for WP: by Fla-shop.com – 2.9.6
    W3 Total Cache: by BoldGrid – 2.3.1
    Woo Custom Emails Per Product: by Alex Mustin – 2.2.9
    Payment Plugins for Stripe WooCommerce: by Payment Plugins
    [email protected] – 3.3.40
    
    WooCommerce Advanced Bulk Edit: by George Iron – 5.0.1
    WooCommerce Advanced Free Shipping: by Jeroen Sormani – 1.1.5
    WooCommerce Advanced Notifications: by WooCommerce – 1.4.1
    WooCommerce Checkout Add-Ons: by SkyVerge – 2.6.0
    WooSwatches - Woocommerce Color or Image Variation Swatches: by WooMatrix – 3.4.8
    WooCommerce Customer/Order/Coupon Export: by SkyVerge – 5.4.1
    Follow-Up Emails: by WooCommerce – 4.9.38 (update to version 4.9.39 is available)
    WooCommerce Affirm Gateway: by WooCommerce – 2.0.2
    WooCommerce Amazon Pay: by WooCommerce – 2.4.1
    WooCommerce MX Merchant Payments: by Hot Coffey Design – 1.7.3
    WooCommerce Google Analytics Pro: by SkyVerge – 1.13.0 (update to version 2.0.2 is available)
    WooCommerce PayPal Payments: by WooCommerce – 2.0.4
    WooCommerce Google Product Feed: by Ademti Software Ltd. – 10.9.1 (update to version 10.10.1 is available)
    WooCommerce Rejoiner: by Jackson Whelan – 2.3.3
    WooCommerce: by Automattic – 7.6.1
    ShopLentor Pro – WooCommerce Builder for Elementor & Gutenberg: by HasThemes – 2.1.8
    ShopLentor – WooCommerce Builder for Elementor & Gutenberg: by HasThemes – 2.6.0
    Yoast SEO Premium: by Team Yoast – 20.5
    Yoast SEO: by Team Yoast – 20.5
    WP-Optimize - Clean, Compress, Cache: by David Anderson
    Ruhani Rabin
    Team Updraft – 3.2.14
    
    Yoast SEO: WooCommerce: by Team Yoast – 15.6
    Yet Another Related Posts Plugin (YARPP): by YARPP – 5.30.2
    YITH WooCommerce Waiting List Premium: by YITH – 1.9.3
    
    ### Inactive Plugins (1) ###
    
    WooCommerce Notification Premium: by Andy Ha (villatheme.com) – 1.4.7
    
    ### Dropin Plugins (2) ###
    
    advanced-cache.php: advanced-cache.php
    object-cache.php: object-cache.php
    
    ### Must Use Plugins (3) ###
    
    Health Check Troubleshooting Mode: by  – 1.8.1
    InfiniteWP - Client Loader: by Revmakx – 1.0.1
    p3-profiler.php: by  –
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: ?
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: bundle (bundle)
    external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    Enforce Approved Product Download Directories: –
    Order datastore: WC_Order_Data_Store_CPT
    
    ### WC Pages ###
    
    Shop base: #15383 - /shop/
    Cart: #3523 - /cart/
    Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
    My account: #3525 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Hello Elementor Child
    Version: 1.0.1
    Author URL: https://elementor.com/
    Child Theme: ?
    Parent Theme Name: Hello Elementor
    Parent Theme Version: 2.5.0 – 2.7.1 is available
    Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: /home/richard/public_html/wp-content/plugins/woolentor-addons-pro/wl-woo-templates/cart-elementor.php version 7.0.1 is out of date. The core version is 7.4.0
    hello-elementor-child/woocommerce/emails/customer-completed-order.php
    hello-elementor-child/woocommerce/emails/customer-processing-order.php
    
    Outdated Templates: ?
    					
    					
    						Learn how to update
    
    ### WooCommerce Google Product Feed feeds ###
    
    google: Ninja MTB Ramps
    ??Type: google
    ??Category filter: only
    ??Categories: Ninja Ramps(394)
    18534bbedbe57ee4: Ninja MTB Helmets
    ??Type: google
    ??Category filter: only
    ??Categories: Mountain Bike Helmets(563)
    c5cb5b03c32b4368: Ninja MTB All Products - Reviews
    ??Type: googlereview
    ??Category filter: -
    ??Categories: -
    ??Limit: -
    cd98aacf65887425: Ninja MTB Pads
    ??Type: google
    ??Category filter: only
    ??Categories: Mountain Bike Pads(535)
    
    ### WooCommerce Google Product Feed options ###
    
    Include variations in feed: Enabled
    Send "item group ID": -
    Expanded schema markup: -
    Debug key: fbf2bad9-794e-4083-8316-b34688943006
    
    ### WooCommerce Google Product Feed fields ###
    
    Title: Pre-populates from product product_title.
    Product description: Main product description (full preferred) plus variation description
    Availability (in stock products): Defaults to "in stock".
    Availability (backordered products): Defaults to "in stock".
    Availability (out of stock products): Defaults to "out of stock".
    Condition: Defaults to "new".
    Brand: Defaults to "Ninja".
    Manufacturer Part Number (MPN): 
    Product Type: Defaults to "Sporting Goods > Outdoor Recreation > Cycling".
    Google Product Category: Defaults to "Sporting Goods > Outdoor Recreation > Cycling".
    Global Trade Item Number (GTIN): 
    
    ### WooCommerce Google Product Feed DB status ###
    
    Database version: 16
    Active database version: 16
    wc_gpf_render_cache: Empty
    woocommerce_gpf_google_taxonomy (en-US): 5595 items
    
    ### WooCommerce PayPal Payments ###
    
    Onboarded: ?
    Shop country code: US
    WooCommerce currency supported: ?
    Advanced Card Processing available in country: ?
    Pay Later messaging available in country: ?
    Webhook status: ?
    Vault enabled: ?
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: ?
    Tracking enabled: –
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: block-editor-feature-enabled
    minified-js
    new-product-management-experience
    product-variation-management
    settings
    
    Daily Cron: ? Not scheduled
    Options: ?
    Notes: 134
    Onboarding: completed
    
    ### WooCommerce Customer/Order/Coupon Export ###
    
    Automated exports: 0
    Custom formats: 3
    Next export: Not scheduled
    
    ### Action Scheduler ###
    
    Complete: 13,155
    Oldest: 2023-04-02 11:35:27 -0700
    Newest: 2023-05-03 11:24:55 -0700
    
    Failed: 761
    Oldest: 2021-12-07 13:31:27 -0800
    Newest: 2023-02-18 06:53:53 -0800
    
    Pending: 7
    Oldest: 2023-05-03 12:41:55 -0700
    Newest: 2023-05-04 06:00:00 -0700
    
    
    ### Status report information ###
    
    Generated at: 2023-05-03 11:30:57 -07:00
    `
    Thread Starter Zade

    (@nothin7)

    Thanks. Humor me: Are you seeing google.com in your Events Manager as well?

    Could this be a result of using Google Tag manager or running Google Ads on my site?

Viewing 15 replies - 16 through 30 (of 176 total)