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  • Thread Starter nortun

    (@nortun)

    Hi Patrick,

    Thank you for clarifying. I understand this might go beyond the support scope, but I was wondering if you could point me to any resources, documentation, or examples that might help me adapt the code for forms with multiple file uploads.Your help is much appreciated!

    Best regards!

    Thread Starter nortun

    (@nortun)

    Hi Paytium team,

    Thank you for your earlier response and guidance on setting up recurring payments. I followed your instructions and used the following shortcode:

    [paytium name=”Website Maintenance Subscription” description=”Website maintenance service” button_label=”Order website maintenance” button_style=”background-color: #e65616; color: #ffffff; border: none; padding: 10px 20px; border-radius: 5px; font-size: 16px;”] [paytium_subscription interval=”3 months” times=””] [paytium_field type=”text” label=”Full Name” placeholder=”Enter your full name” required=”true” /] [paytium_field type=”text” label=”Website Address” placeholder=”Enter your website address” required=”true” /] [paytium_field type=”email” label=”Email Address” placeholder=”Enter your email address” required=”true” /] [paytium_field type=”label” label=”Subscription €50″ amount=”50″ /] [paytium_total /] [/paytium]

    However, when I attempt to test the payment, I encounter the following error:> Creating payment failed:

    [Error 422: Unprocessable Entity] A customer is required for this recurring type. Documentation: https://docs.mollie.com/overview/handling-errors

    From the error, it seems like a customerId is required by Mollie for recurring payments. I am currently using the free version of the Paytium plugin.

    My questions are:

    1. Is it possible to configure recurring payments on the free version of Paytium without encountering this error?

    2. If yes, what steps should I take to ensure a customerId is properly created and passed to Mollie during the payment process?

    3. If the free version cannot support this functionality, do I need to purchase the Pro version to make recurring payments work seamlessly?

    I am using Paytium version Version 4.4.11

    The link to my payment form is: https://web-eintritt.de/pl/opieka-nad-twoja-strona/

    I want to confirm the exact requirements for setting this up before deciding on upgrading.

    Thank you in advance for your assistance!

Viewing 2 replies - 1 through 2 (of 2 total)