Norman Cates

Oh, and if we can’t change the colours with the free version, you need to at least change the colour combination of the “Read More Link [cookie_link]” button.

At the moment, it seems to be dark grey on black, which makes it impossible to read.

Hmmm. Is this because those options are only available in GDPR Pro?

If so, then it’s REALLY confusing having them available to enter informations into.

In fact, NONE of the options to change the cookiebar colours and so on are working.

I’ve tried that page and it refuses to acknowledge that I AM logged into my WordPress.com account…

So I can’t access the form…

The site is https://nzin2020.nz

Norm

But the default currencies we are offered are all the currencies that are available.

It’s impossible to select a currency as default you don’t have available.

Norm

Hmmm. But isn’t that likely to change fairly often? Especially with new plugins and development?

Isn’t there a programmatic way of just displaying those cookies?

Fair… ?? Good to know. Thanks.

Erk. Never mind.

Sorry, there’s something in my theme that is removing that data.

When I tried the plugin with the 2017 theme, it worked fine.

Please excuse my mistake

HI ya,
Just wanted to chime in here and say that the background size option in the plugin just doesn’t work.

Nothing I put in changes the size of the BG image.

Hmmm… I don’t understand.

For tickets you can only select numerical values.

You can’t create a ticket with text items in it.

So if I create a ticket to choose 1, if they are coming.

But then I can’t create a ticket type that has a drop down of other values.

Yes i think that describes it.

Although the core functionality is to send the ticket to a queue based on [email protected], [email protected] etc.

Im perfectly happy to pay because this plugin does a lot of very useful things.

Given payment, do you have an estimate of when that feature might be added?

Thanks

The queue I want to send the ticket request to is based solely on the email address the person sends it to.

So, if they send to support@… then it should wind up in the support queue.

If they send to registration@… then it should wind up in the registration queue.

Because of the need to send mails to one mail box for WS desk to pick up, then the above email addresses need to be forwarded to the WSdesk receiving email.

If you look at the headers of such an email, the sent to address reflects the address the person was sending to, even though it winds up in another mailbox.

In this case, you can set your target email as your end customer’s email which is set to ‘Reply-To’.

I don’t really understand what you are saying in the quote above.

How does that relate to the question about if WSDesk can detect what address an email was originally sent to?

If you can keep a specific string in the subject line, the tickets can be assigned to specific views based on that.

Do you mean that in order for the ticket assignment to work, the user has to put a specific word in the subject line?

I think my core question is if in the trigger filters, there is an option to search on the Sent To address in the email headers. If not, then can that be added?

Thanks,
Norman

Thanks. I think you have answered my second post.

But not the first one.

The question about if WSDesk can assign an email to a queue based on the target email address, even if forwarded.

Thanks,
Norman

Thanks for that. I was misunderstanding the usage. Ooops.

So now if I’m editing the event, that attribute turns up in the editing section.

But I still don’t understand how to make it appear on the Event page so that users can select an option when booking.

The attribute doesn’t appear in the custom fields section of the event editor.

The instructions and tutorials don’t seem to provide a step by step. They appear to make large leaps in logic and don’t actually state exactly how to add an attribute per event.

I’m very glad to be pointed at a tutorial / help page of course.

Thanks for any insight,
Norm

Related to this, if WS Desk can extract the the original email address that was used, can it set the from” and / or the “reply to” field of outgoing emails to the original email address.

This is because some people may get confused if they see a different From or Reply To email address than they originally sent the message to…

Thanks,
Norm