noquest

Hi @thekendog,

I’m sorry to hear that you are having issues with Stripe Connect and the Subscription plugin. Since you have purchased our products, please open a support request here – Contact Us – WC Vendors, so we can provide premium support.

Don’t forget to add the license key and order number.

Cheers,
Lloyd

Hi @lyashko,

You may use the wcv_order_row_actions?to add new items for the order actions.

If you have WC Vendors Pro, you may check the code at public/class-wcvendors-pro-order-controller.php.

Also, since you have WC Vendors Pro, please submit your support requests here – Contact Us – WC Vendors for premium support.

Cheers,
Lloyd

Hi @unet,

I understand what you want to achieve. However, WC Vendors mostly support buy and sell marketplaces.

In line with this, vendors or artists can still sell their music as downloadable products.

However, you may require additional customization to facilitate the subscription-based access to music.

Cheers,
Lloyd

Hi @jeffcosta94,

We forgot to mention that this feature is available only on the Pro Version.

Your other option would be to restore your database from a backup. Your commissions should be restored on the database. Restoring the database will help retrieve data.

Please let us know if you have other questions.

Hi @whichtransfers,

1. The vendors are users on your website. If they already have an account on your website, then they can use that user account. However, if you are looking to import users from other websites, we don’t have a tool for this, but you may use plugins available on WordPress for this.
2. It is possible to pay out vendors automatically. In fact, we have our own Stripe Connect plugin (used for accepting payments and payouts). It is one of the payout solutions that work with WC Vendors. You may check out this list for additional information – WooCommerce Payment Gateways: Marketplace Payments Explained

Cheers!
Lloyd

Hi @isabelpinhel,

Can you try the following:

add_action( 'admin_init', 'remove_extra_profile_fields', 1 );

/**
 * Remove user extra profile fields.
 */
function remove_extra_profile_fields() {
	global $wp_filter;
	if ( ! isset( $wp_filter['edit_user_profile'][10] ) || ! is_array( $wp_filter['edit_user_profile'][10] ) ) {
		return false;
	}

	foreach ( $wp_filter['edit_user_profile'][10] as $unique_id => $value ) {
		if ( is_object( $value['function'][0] ) && $value['function'][1] === 'show_extra_profile_fields' && get_class( $value['function'][0] ) ) {
			if ( is_a( $wp_filter['edit_user_profile'], 'WP_Hook' ) ) {
				unset( $wp_filter['edit_user_profile']->callbacks[10][ $unique_id ] );
			} else {
				unset( $wp_filter['edit_user_profile'][10][ $unique_id ] );
			}
		}
	}
	return false;
}

Cheers,
Lloyd

Hi @isabelpinhel,

I’ll check this with the team. I’ll update you if this is possible.

Cheers,
Lloyd

Hi @tylerd64,

Payments cannot be sent directly to the vendor because it would make collecting the commission of the marketplace difficult because you will have no control over the payment.

This is why the payment is always sent to the marketplace first, before it is split between the marketplace and the vendor.

There are payout solutions that you can use to automate this process. You may check out your options here – https://www.wcvendors.com/payments-explained.

Cheers,
Lloyd

Hi @hustlefish,

Can you try marking the orders as paid individually?

Hi @zhuraavl,

The link to the vendor page should be available by default. Your issue may be caused by your theme.

Kindly try switching to the default Storefront theme, and see if this works for you.

Cheers,
Lloyd

Hi @ivananikin,

WC Vendors can only be used to sell products made in WooCommerce. WooCommmerce does not have an option for selling posts and pages. A membership plugin or a learning management system will work better for your requirement, as these solutions allow you to restrict content such as pages/post with a paywall.

I hope this helps.

Cheers,
Lloyd

Hi @arwah12 ,

You can already assign the author of the coupon if you wish to. When creating a coupon as an admin, kindly go to the author section and select the vendor you want to assign the coupon to.

Cheers!

Hi @viniciusaleixo,

I understand that your client doesn’t want to use another theme, which is why we need to check if the conflict is coming from your theme so that you can communicate this with your theme developers.

Kindly let us know how this goes.

Hi @viniciusaleixo,

This might be caused by a plugin or theme conflict. Kindly follow our guide to rule out possible plugin/theme conflicts – https://docs.wcvendors.com/docs/wc-vendors/troubleshooting/the-debugging-guide/.

Hi @simplejimbo,

I checked the vendor page you sent, and it appears that the products from the admin are showing.

This is not intended behavior. Can you check for possible plugin conflicts? You may follow our debugging guide here – https://docs.wcvendors.com/docs/wc-vendors/troubleshooting/the-debugging-guide/.

Kindly let us know how this goes.