noostro

@iamhere in my stituation 2 thinks was needed to solve the problem.
1) I add this line of code: dd_filter( 'woocommerce_defer_transactional_emails', '__return_false' ); to the functions.php
2) I was uninstall almost all plugins and problem was solved. One of the plugins was making conflict and this why email log was empty. It is important that I don’t have any errors that would indicate a conflict. Also at first time i only disable the plugins and this was not help. Only uninstall help with this issue.

Maybe try add this line of code and uninstall unnecessary plugins.

@jaysnl maybe you are right. I was try one more think. I turned off all plugins, only “WooComerce” and “WP Mile Log” is working. I tried again to place an order and nothing, 0 emails and no email found at WP mail log.
I give up. I’m hoping for a quick update to fix the bug.

I also have the latest updates on plugins and system, but it’s not working right now. I guess I’ll have to wait for an update to fixed the problem with emails.

I don’t have plugin “YITH Woocommerce PDF invoice and shipping list”, but when im sending a new order from the website I receives such errors in the console:

WebSocket connection to ‘https://gc.kis.v2.scr.kaspersky-labs.com/(some longer address)’ failed: Error during WebSocket handshake: net::ERR_CONNECTION_RESET
GET ‘(https://gc.kis.v2.scr.kaspersky-labs.com/(some longer address)’ net::ERR_CONNECTION_RESET
WebSocket connection to ‘(https://gc.kis.v2.scr.kaspersky-labs.com/(some longer address))’ failed: Connection closed before receiving a handshake response
GET ‘(https://gc.kis.v2.scr.kaspersky-labs.com/(some longer address)’ net::ERR_CONNECTION_RESET
GET ‘(https://gc.kis.v2.scr.kaspersky-labs.com/(some longer address)’ net::ERR_CONNECTION_RESET

I using Kaspersky Antivirus but I switched him off before sending the order.
I do not see any connection with the problem but it may be helpful to somebody

I tryed to put this line of code in orginal theme file (functions.php) but like I was expected its also not working. Right now I’m trying every solution even the stuped ones. If there will be some progress then I’ll let you know.

• This reply was modified 7 years, 7 months ago by noostro.

@jaysnl yes it is. I wrote “my_theme” because is is my currently used theme.
Second thing that I’m working on the copy (child) of orginal theme. I will try to add this code to the orginal theme functions.php file.

Thank you Imsm76 for you replay but it’s not working.
I added this line of code to my functions.php file in location wordpress/wp-content/themes/my_theme/functions.php but this was change nothing.
Still I don’t receve emails and WP mail log is empty :/

The same in my situation. I didn’t get any email about new order and others. Only email about changing password works correctly. I struggle with that issue second day :/

Did any of you already solved the problem?
Im fighting with that second day.
I don’t use “YITH WooCommerce PDF Invoice and Shipping List Premium” plugin.
I received messages from contact form but not from WooCommerce. I only see the orders in my admin panel. I installed the WP Mail Log and There is “no mail found” message all the time.
My WC ver: 3.0.1
My WP ver: 4.7.3

Any ideas?