nonni2019

Thanks for your help. It’s my theme issue.

Hi,

I deactivated all the plugins, but nothing works
https://app.screencast.com/0Q9S8Db1LCcnR
https://app.screencast.com/nMqYctQ9bvNzu

Here's my system report



WordPress Environment<br><br>WordPress address (URL): https://www.bedbugbarrier.com.au<br>Site address (URL): https://www.bedbugbarrier.com.au<br>WC Version: 9.3.3<br>Legacy REST API Package Version: ? 1.0.4<br>Action Scheduler Version: ? 3.8.2<br>Log Directory Writable: ?<br>WP Version: 6.6.2<br>WP Multisite: –<br>WP Memory Limit: 25 GB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: – Server Environment<br><br>Server Info: LiteSpeed<br>PHP Version: 8.1.29<br>PHP Post Max Size: 256 MB<br>PHP Time Limit: 0<br>PHP Max Input Vars: 1000<br>cURL Version: 8.5.0<br>OpenSSL/3.0.13<br><br>SUHOSIN Installed: –<br>MySQL Version: 10.11.9-MariaDB-ubu2204<br>Max Upload Size: 256 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database<br><br>WC Database Version: 9.3.3<br>WC Database Prefix: wp_<br>Total Database Size: 577.87MB<br>Database Data Size: 313.09MB<br>Database Index Size: 264.78MB<br>wp_woocommerce_sessions: Data: 0.16MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_order_items: Data: 8.52MB + Index: 2.52MB + Engine InnoDB<br>wp_woocommerce_order_itemmeta: Data: 50.59MB + Index: 51.16MB + Engine InnoDB<br>wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_payment_tokens: Data: 0.06MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_payment_tokenmeta: Data: 0.11MB + Index: 0.13MB + Engine InnoDB<br>wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_actions: Data: 1.02MB + Index: 0.66MB + Engine InnoDB<br>wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_groups: Data: 1.52MB + Index: 1.52MB + Engine InnoDB<br>wp_actionscheduler_logs: Data: 1.03MB + Index: 0.31MB + Engine InnoDB<br>wp_ac_abandoned_cart_history_lite: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_ac_email_templates_lite: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_ac_sent_history_lite: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_blc_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_blc_instances: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_blc_links: Data: 0.05MB + Index: 0.06MB + Engine InnoDB<br>wp_blc_synch: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_bwg_album: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_bwg_album_gallery: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_bwg_file_paths: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_bwg_gallery: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_bwg_image: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_bwg_image_comment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_bwg_image_rate: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_bwg_image_tag: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_bwg_shortcode: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_bwg_theme: Data: 0.08MB + Index: 0.00MB + Engine InnoDB<br>wp_chatbot_chatgpt_conversation_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_chatbot_chatgpt_interactions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_commentmeta: Data: 1.52MB + Index: 3.00MB + Engine InnoDB<br>wp_comments: Data: 28.56MB + Index: 22.09MB + Engine InnoDB<br>wp_ebay_accounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_ebay_auctions: Data: 0.02MB + Index: 0.22MB + Engine InnoDB<br>wp_ebay_categories: Data: 1.52MB + Index: 2.03MB + Engine InnoDB<br>wp_ebay_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_ebay_log: Data: 0.08MB + Index: 0.05MB + Engine InnoDB<br>wp_ebay_messages: Data: 0.05MB + Index: 0.00MB + Engine InnoDB<br>wp_ebay_orders: Data: 0.09MB + Index: 0.03MB + Engine InnoDB<br>wp_ebay_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_ebay_profiles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_ebay_shipping: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_ebay_sites: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_ebay_stocks_log: Data: 1.52MB + Index: 0.00MB + Engine InnoDB<br>wp_ebay_store_categories: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_ebay_transactions: Data: 0.09MB + Index: 0.05MB + Engine InnoDB<br>wp_ewwwio_images: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_gf_entry: Data: 4.52MB + Index: 0.69MB + Engine InnoDB<br>wp_gf_entry_meta: Data: 17.55MB + Index: 16.64MB + Engine InnoDB<br>wp_gf_entry_notes: Data: 1.52MB + Index: 0.22MB + Engine InnoDB<br>wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_gf_form_meta: Data: 0.16MB + Index: 0.00MB + Engine InnoDB<br>wp_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_gf_form_view: Data: 4.52MB + Index: 3.03MB + Engine InnoDB<br>wp_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_gml_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_gml_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_imagify_files: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>wp_imagify_folders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_jetpack_sync_queue: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_layerslider: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_litespeed_crawler: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_litespeed_crawler_blacklist: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_mappress_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_mappress_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_options: Data: 12.31MB + Index: 0.47MB + Engine InnoDB<br>wp_postmeta: Data: 95.64MB + Index: 101.30MB + Engine InnoDB<br>wp_posts: Data: 14.28MB + Index: 6.91MB + Engine InnoDB<br>wp_po_plugins: Data: 0.13MB + Index: 0.13MB + Engine InnoDB<br>wp_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_rank_math_analytics_ga: Data: 2.06MB + Index: 1.28MB + Engine InnoDB<br>wp_rank_math_analytics_gsc: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_rank_math_analytics_inspections: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wp_rank_math_analytics_keyword_manager: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_rank_math_analytics_objects: Data: 0.14MB + Index: 0.05MB + Engine InnoDB<br>wp_rank_math_internal_links: Data: 0.38MB + Index: 0.14MB + Engine InnoDB<br>wp_rank_math_internal_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB<br>wp_rank_math_redirections: Data: 0.06MB + Index: 0.02MB + Engine InnoDB<br>wp_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_redirection_404: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB<br>wp_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB<br>wp_revslider_layer_animations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_revslider_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_revslider_sliders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_revslider_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_rg_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_rg_form_meta: Data: 0.14MB + Index: 0.00MB + Engine InnoDB<br>wp_rg_form_view: Data: 3.52MB + Index: 3.03MB + Engine InnoDB<br>wp_rg_incomplete_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_rg_lead: Data: 0.50MB + Index: 0.14MB + Engine InnoDB<br>wp_rg_lead_detail: Data: 1.52MB + Index: 2.44MB + Engine InnoDB<br>wp_rg_lead_detail_long: Data: 0.27MB + Index: 0.00MB + Engine InnoDB<br>wp_rg_lead_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_rg_lead_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_snippets: Data: 0.06MB + Index: 0.03MB + Engine InnoDB<br>wp_sr_woo_order_items: Data: 1.52MB + Index: 0.36MB + Engine InnoDB<br>wp_stock_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_termmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB<br>wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_term_relationships: Data: 0.11MB + Index: 0.08MB + Engine InnoDB<br>wp_term_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB<br>wp_toolset_associations: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_toolset_associations_old: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_toolset_connected_elements: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_toolset_post_guid_id: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_toolset_relationships: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>wp_toolset_type_sets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_usermeta: Data: 10.52MB + Index: 13.03MB + Engine InnoDB<br>wp_users: Data: 1.52MB + Index: 0.45MB + Engine InnoDB<br>wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_admin_notes: Data: 0.11MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_admin_note_actions: Data: 0.09MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_customer_lookup: Data: 2.52MB + Index: 1.92MB + Engine InnoDB<br>wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_gpf_render_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_product_lookup: Data: 7.52MB + Index: 7.06MB + Engine InnoDB<br>wp_wc_order_stats: Data: 3.52MB + Index: 3.48MB + Engine InnoDB<br>wp_wc_order_tax_lookup: Data: 1.52MB + Index: 2.02MB + Engine InnoDB<br>wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_meta_lookup: Data: 0.06MB + Index: 0.11MB + Engine InnoDB<br>wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_gpf_google_taxonomy: Data: 4.02MB + Index: 0.23MB + Engine InnoDB<br>wp_woocommerce_shipping_table_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_shipping_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woo_sr_cart_items: Data: 5.52MB + Index: 4.03MB + Engine InnoDB<br>wp_woo_sr_orders: Data: 0.23MB + Index: 0.16MB + Engine InnoDB<br>wp_woo_sr_orders_meta_all: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woo_sr_order_items: Data: 0.23MB + Index: 0.16MB + Engine InnoDB<br>wp_wpc_accesslocks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpc_login_fails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpgmza: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpgmza_admin_notices: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpgmza_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpgmza_category_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpgmza_circles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpgmza_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wpgmza_datasets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpgmza_image_overlays: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpgmza_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpgmza_maps_has_custom_fields_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpgmza_markers_has_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpgmza_markers_has_custom_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpgmza_point_labels: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpgmza_polygon: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpgmza_polylines: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpgmza_rectangles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpil_ai_batch_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wpil_ai_completed_batch_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpil_ai_embedding_calculation_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wpil_ai_embedding_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wpil_ai_error_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wpil_ai_keyword_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wpil_ai_post_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wpil_ai_product_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wpil_ai_system_error_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpil_ai_token_use_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpil_broken_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wpil_click_data: Data: 1.52MB + Index: 0.83MB + Engine InnoDB<br>wp_wpil_ignore_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wpil_keywords: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpil_keyword_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wpil_keyword_select_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wpil_related_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wpil_report_links: Data: 1.16MB + Index: 0.73MB + Engine InnoDB<br>wp_wpil_search_console_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wpil_sitemaps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpil_target_keyword_data: Data: 5.06MB + Index: 5.25MB + Engine InnoDB<br>wp_wpil_tracked_link_ids: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wpil_urls: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpil_url_links: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wplc_chat_msgs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wplc_chat_sessions: Data: 0.05MB + Index: 0.00MB + Engine InnoDB<br>wp_wplc_offline_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpml_mails: Data: 5.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpr_above_the_fold: Data: 0.16MB + Index: 0.06MB + Engine InnoDB<br>wp_wpr_lazy_render_content: Data: 0.05MB + Index: 0.06MB + Engine InnoDB<br>wp_wpr_rocket_cache: Data: 0.11MB + Index: 0.13MB + Engine InnoDB<br>wp_wpr_rucss_used_css: Data: 0.20MB + Index: 0.44MB + Engine InnoDB<br>wp_wysija_campaign: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wysija_campaign_list: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wysija_custom_field: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wysija_email: Data: 0.17MB + Index: 0.00MB + Engine InnoDB<br>wp_wysija_email_user_stat: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wysija_email_user_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wysija_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wysija_list: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wysija_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wysija_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wysija_url_mail: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wysija_user: Data: 0.09MB + Index: 0.02MB + Engine InnoDB<br>wp_wysija_user_field: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wysija_user_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wysija_user_list: Data: 0.05MB + Index: 0.02MB + Engine InnoDB<br>wp_xyz_ips_short_code: Data: 0.05MB + Index: 0.00MB + Engine InnoDB<br>wp_yoast_indexable: Data: 0.36MB + Index: 0.22MB + Engine InnoDB<br>wp_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.05MB + Engine InnoDB<br>wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_yoast_prominent_words: Data: 0.23MB + Index: 0.52MB + Engine InnoDB<br>wp_yoast_seo_links: Data: 0.19MB + Index: 0.14MB + Engine InnoDB<br>wp_yoast_seo_meta: Data: 0.17MB + Index: 0.00MB + Engine InnoDB Post Type Counts<br><br>attachment: 930<br>bwg_gallery: 1<br>bwg_share: 1<br>custom_css: 1<br>customize_changeset: 5<br>nav_menu_item: 130<br>oembed_cache: 21<br>page: 29<br>post: 119<br>product: 23<br>product_variation: 203<br>rank_math_schema: 2<br>responsive_accordion: 2<br>revision: 116<br>rm_content_editor: 1<br>shop_coupon: 13<br>shop_order: 24444<br>shop_order_refund: 38<br>testimonial: 452<br>testimonial_rotator: 1<br>tss_data: 2<br>tss_slider: 1<br>widgetkit: 15<br>wp_global_styles: 1<br>wp_navigation: 1<br>wp_template: 2<br>wp-types-group: 11<br>wpcode: 2<br>wysijap: 1 Security<br><br>Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (63)<br><br>ManageWP - Worker: by GoDaddy – 4.9.20<br>Gravity Forms: by Gravity Forms – 2.8.18<br>Accelerated Mobile Pages: by Ahmed Kaludi<br>Mohammed Kaludi – 1.0.99.2<br><br>Addressfinder: by Addressfinder – 1.7.5<br>Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.3<br>AMPforWP Plugin Manager: by Ahmed Kaludi<br>Mohammed Kaludi – 1.3<br><br>Auto Image Alt: by jaggskrist – 1.2<br>Better Search Replace: by WP Engine – 1.4.7<br>Black Studio TinyMCE Widget: by Black Studio – 2.7.3<br>Bootstrap Shortcodes: by Kevin Attfield – 3.4.0<br>cbnet Really Simple CAPTCHA Comments: by chipbennett – 2.1<br>Classic Editor: by WordPress Contributors – 1.6.5<br>Classic Widgets: by WordPress Contributors – 0.3<br>Code Snippets: by Code Snippets Pro – 3.6.5.1<br>Disable Toolbar: by Michael Dance – 1.0<br>Duplicate Menu: by Jon Christopher – 0.2.2<br>GTM4WP - A Google Tag Manager (GTM) plugin for WordPress: by Thomas Geiger – 1.20.2<br>Firelight Lightbox: by FirelightWP – 2.3.4<br>Easy Table of Contents for AMP: by AMPforWP Team – 1.0.8<br>Easy Table of Contents: by Magazine3 – 2.0.70<br>Enable Media Replace: by ShortPixel – 4.1.5<br>Genesis Simple Edits: by StudioPress – 2.3.1<br>Genesis Simple Hooks: by StudioPress – 2.3.0<br>Genesis Simple Sidebars: by StudioPress – 2.2.3<br>GM Woo Product list Widget: by Gravity Master – 1.0<br>Gravity Forms + Custom Post Types: by Gravity Wiz – 3.1.29<br>Gravity Forms - Placeholders add-on: by Joan Piedra – 1.2.1<br>GTranslate: by Translate AI Multilingual Solutions – 3.0.7<br>HW Image Widget: by H?kan Wennerberg – 4.4<br>Imagify: by Imagify – Optimize Images & Convert WebP & Avif – 2.2.2<br>Insert PHP Code Snippet: by xyzscripts.com – 1.3.7<br>Make Connector: by Celonis s.r.o. – 1.5.8<br>Link Whisper: by Link Whisper – 2.5.2<br>Login with Email or Username: by BCS Website Solutions – 2.7<br>Migrate Guru: by Migrate Guru – 5.65<br>Min Max Quantities For WooCommerce: by johnwickjigo – 1.0.9<br>Post Types Order: by Nsp Code – 2.3.2<br>Rearrange Woocommerce Products: by Aslam Doctor – 4.3.0<br>Redis Object Cache: by Till Krüss – 2.5.4<br>Responsive Accordion And Collapse: by wpshopmart – 2.5.0<br>ResponsiveVoice Text To Speech: by ResponsiveVoice – 1.7.13<br>Rank Math SEO PRO: by Rank Math – 3.0.73<br>Rank Math SEO: by Rank Math – 1.0.230<br>Simple Author Box Pro: by WebFactory Ltd – 5.22<br>Stop Spam Comments: by Pino Ceniccola – 0.2.1.2<br>Toolset Types: by OnTheGoSystems – 3.5.2<br>Ultimate Posts Widget: by Clever Widgets – 2.3.2<br>Widget CSS Classes: by Jory Hogeveen – 1.5.4.1<br>WooCommerce.com Update Manager: by Automattic – 1.0.3<br>WooCommerce Colors: by WooThemes – 1.0.7<br>WooCommerce Eway Payment Gateway: by Eway – 3.7.2<br>Pixel Manager for WooCommerce: by SweetCode – 1.44.2<br>WooCommerce Legacy REST API: by WooCommerce – 1.0.4<br>WP WooCommerce Mailchimp: by Saint Systems – 2.4.14<br>WooCommerce Google Product Feed: by Ademti Software Ltd. – 11.0.14<br>WooCommerce Australia Post Shipping: by WooCommerce – 2.6.4<br>WooCommerce: by Automattic – 9.3.3<br>WP File Manager: by mndpsingh287 – 8.0<br>WP Mail Logging: by WP Mail Logging Team – 1.13.1<br>WP Mail SMTP: by WP Mail SMTP – 4.1.1<br>WP Rocket | Change Parameters: by WP Rocket Support Team –<br>WP Rocket: by WP Media – 3.17.1<br>Zapier for WordPress: by Zapier – 1.5.1 Inactive Plugins (14)<br><br>Advanced Google reCAPTCHA: by WebFactory Ltd – 1.25<br>Cloudflare: by Cloudflare<br>Inc. – 4.12.8<br><br>jQuery Responsive Select Menu: by MIGHTYminnow – 1.5.0<br>Kognetiks Chatbot: by Kognetiks.com – 2.1.7<br>LiteSpeed Cache: by LiteSpeed Technologies – 6.5.2<br>Really Simple Security: by Really Simple Security – 9.1.0<br>Redirection: by John Godley – 5.5.0<br>Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.6<br>Sequential Order Numbers for WooCommerce: by SkyVerge – 1.10.1<br>String Locator: by InstaWP – 2.6.6<br>WebP Express: by Bj?rn Rosell – 0.25.9<br>WooCommerce Price Based on Country: by Oscar Gare – 3.4.10<br>WP-Lister Lite for eBay: by WP Lab – 3.6.5<br>WP Rocket | Customize Mobile Cache options: by WP Rocket Support Team – Dropin Plugins ()<br><br>advanced-cache.php: advanced-cache.php Must Use Plugins (2)<br><br>AMPforWP Plugin Manager Supporter: by – 1.0<br>ManageWP - Worker Loader: by GoDaddy – 1.0.0 Settings<br><br>Legacy API Enabled: ?<br>Force SSL: ?<br>Currency: AUD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br>woosb (woosb)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>featured (featured-2)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-2 (rated-2-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br>rated-5 (rated-5-2)<br><br>Connected to WooCommerce.com: ?<br>Enforce Approved Product Download Directories: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – Logging<br><br>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 3 MB WC Pages<br><br>Shop base: #13 - /products/<br>Cart: #30 - /cart/ - Contains the [woocommerce_cart] shortcode<br>Checkout: #31 - /checkout/ - Contains the [woocommerce_checkout] shortcode<br>My account: #32 - /my-account/<br>Terms and conditions: #76 - /terms-conditions/ Theme<br><br>Name: Bed Bug Barrier Theme<br>Version: 3.0.0<br>Author URL: https://fivebyfive.com.au/<br>Child Theme: ?<br>Parent Theme Name: Genesis<br>Parent Theme Version: 3.5.0<br>Parent Theme Author URL: https://www.studiopress.com/<br>WooCommerce Support: ? Templates<br><br>Overrides: bedbugbarrier/woocommerce/archive-product.php<br>bedbugbarrier/woocommerce/cart/cart.php<br>bedbugbarrier/woocommerce/content-single-product.php<br>bedbugbarrier/woocommerce/emails/admin-new-order.php<br>bedbugbarrier/woocommerce/emails/customer-completed-order.php<br>bedbugbarrier/woocommerce/emails/customer-note.php<br>bedbugbarrier/woocommerce/emails/customer-on-hold-order.php<br>bedbugbarrier/woocommerce/emails/customer-processing-order.php<br>bedbugbarrier/woocommerce/emails/email-addresses.php<br>bedbugbarrier/woocommerce/emails/email-header.php<br>bedbugbarrier/woocommerce/emails/email-order-details.php<br>bedbugbarrier/woocommerce/emails/email-order-items.php<br>bedbugbarrier/woocommerce/single-product/add-to-cart/external.php<br>bedbugbarrier/woocommerce/single-product/meta.php<br>bedbugbarrier/woocommerce/single-product/price.php<br>bedbugbarrier/woocommerce/single-product/product-image.php<br>bedbugbarrier/woocommerce/single-product/rating.php<br>bedbugbarrier/woocommerce/single-product/related.php<br>bedbugbarrier/woocommerce/single-product/review.php<br>bedbugbarrier/woocommerce/single-product/short-description.php<br>bedbugbarrier/woocommerce/single-product/title.php<br>bedbugbarrier/woocommerce/single-product.php<br>bedbugbarrier/woocommerce/content-product_cat.php WooCommerce Google Product Feed feeds<br><br>6621972cbbb0c6c9: Google merchant centre product feed<br>??Type: google<br>??Category filter: -<br>??Categories: - WooCommerce Google Product Feed options<br><br>Include variations in feed: Enabled<br>Send "item group ID": Enabled<br>Expanded schema markup: -<br>Debug key: a09579e9-f33e-4526-9deb-48335685798e WooCommerce Google Product Feed fields<br><br>Availability (backordered products): Defaults to "in stock".<br>Availability (in stock products): Defaults to "in stock".<br>Availability (out of stock products): Defaults to "out of stock".<br>Brand: Defaults to "Bed Bug Barrier".<br>Condition: Defaults to "new".<br>Global Trade Item Number (GTIN):<br>Google Product Category:<br>Manufacturer Part Number (MPN):<br>Product Type:<br>Product description: Variation description only<br>fallback to main description (full preferred)<br><br>Size: Pre-populates from attribute_size meta field.<br>Title: Pre-populates from product product_title.<br>Adult content: Defaults to "no".<br>Identifier exists flag: Defaults to "included". WooCommerce Google Product Feed DB status<br><br>Database version: 17<br>Active database version: 17<br>wc_gpf_render_cache: Empty<br>woocommerce_gpf_google_taxonomy (en-AU): 5427 items<br>woocommerce_gpf_google_taxonomy (en-US): 5595 items Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: experimental-blocks<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br><br>Daily Cron: ? Next scheduled: 2024-10-25 09:14:36 +10:00<br>Options: ?<br>Notes: 203<br>Onboarding: completed Action Scheduler<br><br>Complete: 1,722<br>Oldest: 2024-09-23 18:21:54 +0000<br>Newest: 2024-10-24 12:04:29 +0000<br><br>Failed: 7<br>Oldest: 2024-08-13 06:49:02 +0000<br>Newest: 2024-10-23 12:37:13 +0000<br><br>In-progress: 1<br>Oldest: –<br>Newest: –<br><br>Pending: 50<br>Oldest: 2024-10-24 12:04:30 +0000<br>Newest: 2024-11-19 00:52:16 +0000 Status report information<br><br>Generated at: 2024-10-24 22:04:52 +10:00<br>

please help me to sort out this

1. Reviews are setting accordingly guide/documentation from woocommerce product review https://woocommerce.com/document/product-reviews/
2. My website is all up-to-date https://app.screencast.com/XCDhjEvKYTXuW
   and using Gensis Framework Theme
3. I removed cache from cache plugin and server, but nothing works.
4. I will check on staging with disabling plugins and theme, if it works. Let you know soon.

works fine for me. Records everything.

I updated the plugin. Let’s see it works or not.

I will ping you again, if I will have any issue.

Is this version (1.7.1), still have issues??

Thanks for the update.

Thanks for your fast response.
I downgrade the plugin version as you suggested. I will see if my sales record working or not.

Hi

Yes, WP_DEBUG is active on live site
define(‘WP_DEBUG’, true);

Even I already told you that mu staging site is not having this issue, as I migrated Live site to staging. Staging working fine. But don’t know why Live site have issue?? as staging have same thing.

I tried both Legacy and Fancybox 2 scripts, both shows error in console https://www.screencast.com/t/VtGDXtGo
I already tested in Incognito window, Firefox, FF private window, IE11
it only happens to my Live site https://www.bedbugbarrier.com.au/
On my staging all working fine, no error in console

Hi again,

Now, I am getting issue in Firefox. When I click to open the popup (From my Live site), console says https://www.screencast.com/t/9qbliVOVAFe
And same thing I do on staging site, it works https://www.screencast.com/t/w8Sg58X5

Even same plugins and plugin settings are activated on both Live and staging.

Legacy script version?

Thanks. It worked.

Yea, I mean the exactly, what you said that spinner icon going around after hit the submit button.

I already test the form without popup and it works fine. Even there’s more form on the site from gravity form and all working fine. Only popup form have issue.

The scripts you saw in the console is not effecting any thing. I already know about them from a year ago.

Please look into it and let me know why popup form have issue.

Hi

I created page again https://bedbugbarriers.wpengine.com/testing-form/
https://www.screencast.com/t/OMCxN2MwlhSI

check now

• This reply was modified 2 years ago by nonni2019.