niron

Hi @beckyg1998 I just removed and re-installed some of the other plugins I have, cleaned the website cache, and updated to the latest and greatest WordPress, and it started to work again.

Update: Problem Fixed!

Thanks so much @mrdaro Rick for all your support!

Before.

I have tested it now and it seems to be working.

Alright. I have followed your orders and I think it’s working now!!!

Errors in the logs:

Log ID: 4
Description:
An error occurred while retrieving donation records
Category:
Core
Source:
Donor Dashboard
Date & Time:
2022-04-27 19:43:30
Error details:
Donor ID:1
Error:Query failed in database

Log ID: 5
Description:
An error occurred while retrieving donation records
Category:
Core
Source:
Donor Dashboard
Date & Time:
2022-04-27 19:45:03
Error details:
Donor ID:1
Error:Query failed in database

Hi,

Thanks for the prompt reply. Here’s the log file error report:

[27-Apr-2022 20:47:17 UTC] WordPress database error Table 'c75f41477068473.wp_give_revenue' doesn't exist for query INSERT INTOwp_give_revenue(donation_id,form_id,amount) VALUES (19979, 18709, 1000) made by require('wp-blog-header.php'), require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), WP_Hook->do_action, WP_Hook->apply_filters, give_post_actions, do_action('give_purchase'), WP_Hook->do_action, WP_Hook->apply_filters, give_process_donation_form, give_send_to_gateway, do_action('give_gateway_paypal'), WP_Hook->do_action, WP_Hook->apply_filters, Give\Framework\LegacyPaymentGateways\Adapters\LegacyPaymentGatewayRegisterAdapter::Give\Framework\LegacyPaymentGateways\Adapters\{closure}, Give\LegacyPaymentGateways\Adapters\LegacyPaymentGatewayAdapter->handleBeforeGateway, Give\LegacyPaymentGateways\Adapters\LegacyPaymentGatewayAdapter->createPayment, Give\PaymentGateways\Actions\CreatePaymentAction->__invoke, give_insert_payment, do_action('give_insert_payment'), WP_Hook->do_action, WP_Hook->apply_filters, Give\Helpers\Hooks::Give\Helpers\{closure}, call_user_func_array, Give\Revenue\DonationHandler->handle, Give\Revenue\Repositories\Revenue->insert, Give\Framework\Database\DB::__callStatic, Give\Framework\Database\DB::runQueryWithErrorChecking, Give\Framework\Database\DB::Give\Framework\Database\{closure}, call_user_func_array
[27-Apr-2022 20:47:17 UTC] PHP Fatal error:  Uncaught Give\Framework\Database\Exceptions\DatabaseQueryException: Query failed in database in /var/www/wp-content/plugins/give/src/Framework/Database/Exceptions/DatabaseQueryException.php:34
Stack trace:
#0 /var/www/wp-content/plugins/give/src/Framework/Database/DB.php(242): Give\Framework\Database\Exceptions\DatabaseQueryException::create(Array)
#1 /var/www/wp-content/plugins/give/src/Framework/Database/DB.php(90): Give\Framework\Database\DB::runQueryWithErrorChecking(Object(Closure))
#2 /var/www/wp-content/plugins/give/src/Revenue/Repositories/Revenue.php(45): Give\Framework\Database\DB::__callStatic('insert', Array)
#3 /var/www/wp-content/plugins/give/src/Revenue/DonationHandler.php(30): Give\Revenue\Repositories\Revenue->insert(Array)
#4 [internal function]: Give\Revenue\DonationHandler->handle(19979)
#5 /var/www/wp-content/plugins/give/src/Helpers/Hooks.php(43): call_user_func_array(Array, Array)
#6 /var/www/wp-includes/class-wp-hook.php(309): Give\Helpers\Hooks::Give\Helpers\{closure}(19979)
#7 /var/w in /var/www/wp-content/plugins/give/src/Framework/Database/Exceptions/DatabaseQueryException.php on line 34
[27-Apr-2022 20:47:34 UTC] WordPress database error Table 'c75f41477068473.wp_give_revenue' doesn't exist for query INSERT INTO wp_give_revenue (donation_id, form_id, amount) VALUES (19980, 18709, 1000) made by require('wp-blog-header.php'), require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), WP_Hook->do_action, WP_Hook->apply_filters, give_post_actions, do_action('give_purchase'), WP_Hook->do_action, WP_Hook->apply_filters, give_process_donation_form, give_send_to_gateway, do_action('give_gateway_paypal'), WP_Hook->do_action, WP_Hook->apply_filters, Give\Framework\LegacyPaymentGateways\Adapters\LegacyPaymentGatewayRegisterAdapter::Give\Framework\LegacyPaymentGateways\Adapters\{closure}, Give\LegacyPaymentGateways\Adapters\LegacyPaymentGatewayAdapter->handleBeforeGateway, Give\LegacyPaymentGateways\Adapters\LegacyPaymentGatewayAdapter->createPayment, Give\PaymentGateways\Actions\CreatePaymentAction->__invoke, give_insert_payment, do_action('give_insert_payment'), WP_Hook->do_action, WP_Hook->apply_filters, Give\Helpers\Hooks::Give\Helpers\{closure}, call_user_func_array, Give\Revenue\DonationHandler->handle, Give\Revenue\Repositories\Revenue->insert, Give\Framework\Database\DB::__callStatic, Give\Framework\Database\DB::runQueryWithErrorChecking, Give\Framework\Database\DB::Give\Framework\Database\{closure}, call_user_func_array
[27-Apr-2022 20:47:34 UTC] PHP Fatal error:  Uncaught Give\Framework\Database\Exceptions\DatabaseQueryException: Query failed in database in /var/www/wp-content/plugins/give/src/Framework/Database/Exceptions/DatabaseQueryException.php:34
Stack trace:
#0 /var/www/wp-content/plugins/give/src/Framework/Database/DB.php(242): Give\Framework\Database\Exceptions\DatabaseQueryException::create(Array)
#1 /var/www/wp-content/plugins/give/src/Framework/Database/DB.php(90): Give\Framework\Database\DB::runQueryWithErrorChecking(Object(Closure))
#2 /var/www/wp-content/plugins/give/src/Revenue/Repositories/Revenue.php(45): Give\Framework\Database\DB::__callStatic('insert', Array)
#3 /var/www/wp-content/plugins/give/src/Revenue/DonationHandler.php(30): Give\Revenue\Repositories\Revenue->insert(Array)
#4 [internal function]: Give\Revenue\DonationHandler->handle(19980)
#5 /var/www/wp-content/plugins/give/src/Helpers/Hooks.php(43): call_user_func_array(Array, Array)
#6 /var/www/wp-includes/class-wp-hook.php(309): Give\Helpers\Hooks::Give\Helpers\{closure}(19980)

• This reply was modified 2 years, 11 months ago by Jan Dembowski.

It’s not resolved, it’s just that your solution was a little complicated to implement. So I decided to give up and skip the latest update for now.

Here’s the status – AFTER RESTORING:

### WordPress Environment ###

WordPress address (URL): https://shopiiq.com
Site address (URL): https://shopiiq.com
WC Version: 5.3.0
REST API Version: ? 5.3.0
WC Blocks Version: ? 4.9.1
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.3.1
Log Directory Writable: ?
WP Version: 5.7.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.12
PHP Post Max Size: 100 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.45.0
OpenSSL/1.0.1e

SUHOSIN Installed: –
MySQL Version: 5.7.26-29-log
Max Upload Size: 100 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.3.0
WC Database Prefix: wp_r444vf0k5y_
Total Database Size: 260.63MB
Database Data Size: 217.04MB
Database Index Size: 43.59MB
wp_r444vf0k5y_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_r444vf0k5y_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_r444vf0k5y_woocommerce_attribute_taxonomies: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_r444vf0k5y_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_r444vf0k5y_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_r444vf0k5y_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_r444vf0k5y_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_r444vf0k5y_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_r444vf0k5y_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_r444vf0k5y_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_r444vf0k5y_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_r444vf0k5y_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_r444vf0k5y_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_r444vf0k5y_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp_r444vf0k5y_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_r444vf0k5y_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_r444vf0k5y_actionscheduler_logs: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
wp_r444vf0k5y_aew_data_default: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_r444vf0k5y_aew_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_r444vf0k5y_aew_mapping_attributes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_r444vf0k5y_aew_mapping_carriers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_r444vf0k5y_aew_mapping_features: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_r444vf0k5y_aew_products_error: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_r444vf0k5y_amz_amazon_cache: Data: 2.02MB + Index: 0.06MB + Engine InnoDB
wp_r444vf0k5y_amz_amzkeys: Data: 0.09MB + Index: 0.01MB + Engine MyISAM
wp_r444vf0k5y_amz_assets: Data: 4.30MB + Index: 0.28MB + Engine MyISAM
wp_r444vf0k5y_amz_cross_sell: Data: 2.71MB + Index: 0.02MB + Engine MyISAM
wp_r444vf0k5y_amz_import_stats: Data: 0.33MB + Index: 0.16MB + Engine InnoDB
wp_r444vf0k5y_amz_locale_reference: Data: 0.09MB + Index: 0.04MB + Engine MyISAM
wp_r444vf0k5y_amz_products: Data: 0.34MB + Index: 0.30MB + Engine MyISAM
wp_r444vf0k5y_amz_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_r444vf0k5y_amz_report_log: Data: 104.87MB + Index: 0.05MB + Engine MyISAM
wp_r444vf0k5y_amz_search: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_r444vf0k5y_amz_sync_widget: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_r444vf0k5y_amz_sync_widget_asins: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_r444vf0k5y_apsl_users_social_profile_details: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_r444vf0k5y_aps_social_icons: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_r444vf0k5y_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
wp_r444vf0k5y_comments: Data: 0.61MB + Index: 0.34MB + Engine MyISAM
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wp_r444vf0k5y_nf3_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_r444vf0k5y_nf3_action_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_r444vf0k5y_nf3_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_r444vf0k5y_nf3_field_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_r444vf0k5y_nf3_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_r444vf0k5y_nf3_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_r444vf0k5y_nf3_objects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_r444vf0k5y_nf3_object_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_r444vf0k5y_nf3_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_r444vf0k5y_nf3_upgrades: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_r444vf0k5y_options: Data: 2.01MB + Index: 0.21MB + Engine MyISAM
wp_r444vf0k5y_postmeta: Data: 18.03MB + Index: 2.33MB + Engine MyISAM
wp_r444vf0k5y_posts: Data: 3.93MB + Index: 1.00MB + Engine MyISAM
wp_r444vf0k5y_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_r444vf0k5y_termmeta: Data: 0.59MB + Index: 0.47MB + Engine MyISAM
wp_r444vf0k5y_terms: Data: 0.48MB + Index: 0.73MB + Engine MyISAM
wp_r444vf0k5y_term_relationships: Data: 0.30MB + Index: 0.68MB + Engine MyISAM
wp_r444vf0k5y_term_taxonomy: Data: 0.49MB + Index: 0.49MB + Engine MyISAM
wp_r444vf0k5y_usermeta: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
wp_r444vf0k5y_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_r444vf0k5y_wc_admin_notes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_r444vf0k5y_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_r444vf0k5y_wc_category_lookup: Data: 0.11MB + Index: 0.18MB + Engine MyISAM
wp_r444vf0k5y_wc_customer_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_r444vf0k5y_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_r444vf0k5y_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_r444vf0k5y_wc_order_product_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_r444vf0k5y_wc_order_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_r444vf0k5y_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_r444vf0k5y_wc_product_meta_lookup: Data: 0.08MB + Index: 0.13MB + Engine MyISAM
wp_r444vf0k5y_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_r444vf0k5y_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_r444vf0k5y_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_r444vf0k5y_wpgmza: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_r444vf0k5y_wpgmza_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_r444vf0k5y_wpgmza_category_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_r444vf0k5y_wpgmza_circles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_r444vf0k5y_wpgmza_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_r444vf0k5y_wpgmza_polygon: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_r444vf0k5y_wpgmza_polylines: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_r444vf0k5y_wpgmza_rectangles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_r444vf0k5y_wplnst_scans: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
wp_r444vf0k5y_wplnst_scans_objects: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_r444vf0k5y_wplnst_urls: Data: 0.00MB + Index: 0.03MB + Engine MyISAM
wp_r444vf0k5y_wplnst_urls_locations: Data: 0.00MB + Index: 0.03MB + Engine MyISAM
wp_r444vf0k5y_wplnst_urls_locations_att: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_r444vf0k5y_wplnst_urls_status: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
wp_r444vf0k5y_wwcaliaff_assets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_r444vf0k5y_wwcaliaff_products: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_r444vf0k5y_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_r444vf0k5y_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_r444vf0k5y_yoast_indexable: Data: 6.42MB + Index: 3.22MB + Engine InnoDB
wp_r444vf0k5y_yoast_indexable_hierarchy: Data: 1.52MB + Index: 0.92MB + Engine InnoDB
wp_r444vf0k5y_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_r444vf0k5y_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_r444vf0k5y_yoast_seo_links: Data: 66.61MB + Index: 31.11MB + Engine InnoDB

### Post Type Counts ###

aiosrs-schema: 1
attachment: 4607
mc4wp-form: 1
ml-slider: 1
nav_menu_item: 75
oembed_cache: 4
page: 33
pins: 16
portfolio: 15
post: 13
product: 565
product_variation: 724
revision: 177
spucpt: 1
wpcf7_contact_form: 1
wr_mapper: 2
yith_popup: 1
yith_wcan_preset: 1

### Security ###

Secure connection (HTTPS): ?
					Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
Hide errors from visitors: ?

### Active Plugins (27) ###

AMPforWP Plugin Manager: by Ahmed Kaludi
Mohammed Kaludi – 1.1

Autoptimize: by Frank Goossens (futtta) – 2.8.4
Cache Enabler: by KeyCDN – 1.7.2
Classic Editor: by WordPress Contributors – 1.6
Claue Addons: by JanStudio – 1.1.1
Claue Sample Data: by JanStudio – 1.0.0
Contact Form 7: by Takayuki Miyoshi – 5.4.1
Favicon by RealFaviconGenerator: by Philippe Bernard – 1.3.20
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.17.0
CAOS: by Daan from FFW.Press – 4.1.1
Insert Headers and Footers: by WPBeginner – 1.6.0
WPBakery Page Builder: by Michael M - WPBakery.com – 5.4.7
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.5
MC4WP: Mailchimp Top Bar: by ibericode – 1.5.5
Meta Tag Manager: by Marcus Sykes – 2.2
Pin Maker: by WPAddon – 1.0.4
Simple Custom CSS: by John Regan
Danny Van Kooten – 4.0.4

TaxoPress: by TaxoPress – 3.0.6.1
WC Speed Drain Repair: by WP Fix It – 1.3
WooCommerce Admin: by WooCommerce – 2.3.1
WooCommerce: by Automattic – 5.3.0 (update to version 5.4.1 is available)
WZone - WooCommerce Amazon Affiliates: by AA-Team – 13.2.0
Yoast SEO: by Team Yoast – 16.4
WPA WooCommerce Product Bundle: by WPAddon – 1.1.5
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.8.5

YITH WooCommerce Ajax Product Filter: by YITH – 4.0.4
YITH WooCommerce Popup: by YITH – 1.5.7

### Inactive Plugins (23) ###

Akismet Anti-Spam: by Automattic – 4.1.9
Aliexpress Dropship for Woocommerce: by MA-Group – 1.4.1
AliExpress for WooCommerce: by Wecomm Solutions – 1.4.3
AmazonJS: by makoto_kw – 0.10
Contact Widgets: by GoDaddy – 1.7.0
Custom Product Tabs for WooCommerce: by YIKES
Inc. – 1.7.7

Envato WordPress Toolkit (Deprecated): by Envato – 1.8.0
Kirki Customizer Framework: by David Vongries – 3.1.6
P3 (Plugin Performance Profiler): by GoDaddy.com – 1.5.4
Polylang: by WP SYNTEX – 3.0.5
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
Shoppable Social Media Galleries by SNPT: by Snapppt – 1.1.9
Smash Balloon Instagram Feed: by Smash Balloon – 2.9.1
Smush: by WPMU DEV – 3.8.5
Social Login WordPress Plugin - AccessPress Social Login Lite: by AccessPress Themes – 3.4.7
Speed Booster Pack: by Optimocha – 4.1.3
Widget Importer & Exporter: by ChurchThemes.com – 1.6
WooCommerce Load More Products: by BeRocket – 1.1.8.2
Woocommerce Products Per Page: by Jeroen Sormani – 1.2.6
WooCommerce Simplify Commerce Gateway: by  – 1.0.4
WordPress Importer: by wordpressdotorg – 0.7
WPForms Lite: by WPForms – 1.6.7
WP Google Maps: by WP Google Maps – 8.1.12

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: APCu Object Cache

### Must Use Plugins (2) ###

AMPforWP Plugin Manager Supporter: by  – 1.0
System Plugin: by  – 4.6.4

### Settings ###

API Enabled: ?
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #4 - /shop/
Cart: #5 - /cart/
Checkout: #6 - /checkout/
My account: #7 - /my-account/
Terms and conditions: #3928 - /terms-conditions/

### Theme ###

Name: Claue
Version: 1.4.0
Author URL: https://www.janstudio.net
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: –

### Action Scheduler ###

Complete: 317
Oldest: 2021-05-17 23:40:47 +0000
Newest: 2021-06-16 05:47:26 +0000

Pending: 3
Oldest: 2021-06-16 06:47:26 +0000
Newest: 2021-06-16 14:40:19 +0000

### Status report information ###

Generated at: 2021-06-16 05:49:22 +00:00

@gabrielfuentes

When I install the latest version, my website is down. How can I provide this information?

At this point I restored from my backup to the previous version, so no logs are available.

@conschneider

It said: There’s a critical error, to learn more click the link:

FAQ Troubleshooting

Thanks. Strangely enough I have the same plugins running on my website for 3 consecutive years with no particular errors whatsoever. I haven’t installed anything new and the website just crashed the moment I have updated with the latest Woocommerce plugin.
.
I already uninstalled all the plugins and added them back one by one and everything worked just perfect. Once updated to the latest Woocommerce, site went down again and I’m getting an error message.

If the reason was the theme or another plugin it probably would have happened long time ago but it never actually happened until today.

@pepperup02 Yes, one of the many reasons that causes this problem is the url transition from http address to https. Because many people already installed their websites based on http protocol and later on installed SSL and/or switched to Https addresses, their websites contained what Give is calling a “mixed content” data. To solve this problem I have taken the following steps:

I first installed a plugin they recommended in their docs called “Better Search Replace” – This tool allows you to search and replace text in your database, so it replaces for example your meta posts from http to https. Follow their docs to read the instructions.

But running the tool wasn’t enough, so I just simply turned off the SSL mode, switching back again to the basic Http protocol. Then, I turned the SSL mode on again and it immediately showed up without any problem.

Hope it helped.

• This reply was modified 4 years, 8 months ago by niron.

It’s working for me:

Title: Your kindness is someone’s hope.

And there’s an image of an old lady

@spacetime

Thank you for your prompt reply.

1. It worked. I filtered to 2 and it’s now working very well.
2. Also worked using Before HTML Elements.

Cheers!

@sanjeevsetu

I don’t have https at the moment, so I guess it’s not relevant.

Thank you!