Michael

Sorry, already tried that (but I did try again). When I go to the S3 tab and enter in my S3 key nothing happens and the “Bucket selection” field shows
The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.

Logs still show the same error I mentioned above. It is definitely weird, I have the plugin on many sites including one with the same host (different VPS machine) and they’re working fine.

Thanks for the help

[Fri Oct 18 14:08:26 2019] [warn] [client ] mod_fcgid: stderr: PHP Fatal error:  Uncaught Error: Call to undefined function Aws\\manifest() in .../wp-content/plugins/backwpup/vendor/aws/aws-sdk-php/src/AwsClient.php:167, referer: https://xx/wp-admin/admin.php?page=backwpupeditjob&tab=job&jobid=1&_wpnonce=1beb645063
[Fri Oct 18 14:08:26 2019] [warn] [client ] mod_fcgid: stderr: Stack trace:, referer: https://xx/wp-admin/admin.php?page=backwpupeditjob&tab=job&jobid=1&_wpnonce=1beb645063
[Fri Oct 18 14:08:26 2019] [warn] [client ] mod_fcgid: stderr: #0 .../wp-content/plugins/backwpup/vendor/aws/aws-sdk-php/src/S3/S3Client.php(283): Aws\\AwsClient->__construct(Array), referer: https://xx/wp-admin/admin.php?page=backwpupeditjob&tab=job&jobid=1&_wpnonce=1beb645063
[Fri Oct 18 14:08:26 2019] [warn] [client ] mod_fcgid: stderr: #1 .../wp-content/plugins/backwpup/inc/class-s3-destination.php(221): Aws\\S3\\S3Client->__construct(Array), referer: https://xx/wp-admin/admin.php?page=backwpupeditjob&tab=job&jobid=1&_wpnonce=1beb645063
[Fri Oct 18 14:08:26 2019] [warn] [client ] mod_fcgid: stderr: #2 .../wp-content/plugins/backwpup/inc/class-destination-s3.php(305): BackWPup_S3_Destination->client('xx...', '$BackWPup$OSSL$...'), referer: https://xx/wp-admin/admin.php?page=backwpupeditjob&tab=job&jobid=1&_wpnonce=1beb645063
[Fri Oct 18 14:08:26 2019] [warn] [client ] mod_fcgid: stderr: #3 .../wp-content/plugins/backwpup/inc/class-destination-s3.php(139): BackWPup_Destination_S3->edit_ajax(Array), referer: https://xx/wp-admin/admin.php?page=backwpupeditjob&tab=job&jobid=1&_wpnonce=1beb645063
[Fri Oct 18 14:08:26 2019] [warn] [client ] mod_fcgid: stderr: #4 .../wp-content/plugins/backwpup/inc/class-page-editjob.php(839): BackWPup_Destination_S3->edit_tab(1), referer: https://xx/wp-admin/admin.php?page=backwpupeditjob&tab=job&jobid=1&_wpnonce=1beb645063
[Fri Oct 18 14:08:26 2019] [warn] [client ] mod_fcgid: stderr: #5 .../wp-includes/class-wp-hook.php(286): BackWPup_Page_Editjob::page(''), referer: https://xx/wp-admin/admin.php?page=backwpupeditjob&tab=job&jobid=1&_wpnonce=1beb645063
[Fri Oct 18 14:08:26 2019] [warn] [client ] mod_fcgid: stderr: # in /.../wp-content/plugins/backwpup/vendor/aws/aws-sdk-php/src/AwsClient.php on line 167, referer: https://xx/wp-admin/admin.php?page=backwpupeditjob&tab=job&jobid=1&_wpnonce=1beb645063

• This reply was modified 5 years, 5 months ago by Michael.

Also, reverting to 3.6.9 resolves this for me too, must be something in AWS changes from v3.6.10

Thanks for any help

I am having the same issue (same error code and file size > 5GB). The backups start but dont finish and the files that do end up in s3 are corrupted (presumably incomplete). There are some size discrepancies too (S3 shows tar is 4.9GB, BackWPUP shows 5.24 / 5.37 (see below).

I’ve been running BackWPUp for ages, no changes to server etc.

Relevant part of my log looks like this

[22-Jul-2019 05:05:16] Backup archive created.
[22-Jul-2019 05:05:16] Archive size is 5.24 GB.
[22-Jul-2019 05:05:16] 21460 Files with 5.37 GB in Archive.
[22-Jul-2019 05:05:16] Restart after 6 seconds.
[22-Jul-2019 05:05:17] 1. Trying to send backup file to S3 Service …
[22-Jul-2019 05:05:17] Connected to S3 Bucket "***" in us-east-1
[22-Jul-2019 05:05:17] Checking for not aborted multipart Uploads …
[22-Jul-2019 05:05:17] Starting upload to S3 Service …
[22-Jul-2019 05:05:44] Restart after 28 seconds.
[22-Jul-2019 05:06:13] Restart after 28 seconds.
[22-Jul-2019 05:06:41] Restart after 28 seconds.
[22-Jul-2019 05:07:09] Restart after 28 seconds.
[22-Jul-2019 05:07:37] Restart after 28 seconds.
[22-Jul-2019 05:08:07] Restart after 30 seconds.
[22-Jul-2019 05:08:35] Restart after 28 seconds.
[22-Jul-2019 05:09:16] Restart after 41 seconds.
[22-Jul-2019 05:09:46] Restart after 30 seconds.
[22-Jul-2019 05:10:15] Restart after 28 seconds.
[22-Jul-2019 05:10:42] Restart after 27 seconds.
[22-Jul-2019 05:11:09] Restart after 28 seconds.
[22-Jul-2019 05:11:54] Restart after 44 seconds.
[22-Jul-2019 05:12:23] Restart after 28 seconds.
[22-Jul-2019 05:12:25] ERROR: Cannot transfer backup to S3! (0) 
[22-Jul-2019 05:12:25] One file deleted on S3 Bucket.
[22-Jul-2019 05:12:25] One old log deleted
[22-Jul-2019 05:12:25] ERROR: Job has ended with errors in 745 seconds. You must resolve the errors for correct execution.

Any new ideas?

Yes! This is a major issue and need to be fixed! Unbelievably bad bug, just look at my logs, this isn’t even 1 full second!!

[07/Jun/2019:18:06:14 +0000] “GET /wp-json/wc/v4/reports/orders?page=1&per_page=0&status_is%5B0%5D=processing&status_is%5B1%5D=on-hold&_locale=user HTTP/1.0” 404 649 “https://*****.com/wp-admin/post.php?post=8006&action=edit” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1.1 Safari/605.1.15”
[07/Jun/2019:18:06:14 +0000] “GET /wp-json/wc/v4/admin/notes?page=1&per_page=25&status=unactioned&type=error%2Cupdate&_locale=user HTTP/1.0” 404 649 “https://*****.com/wp-admin/post.php?post=8006&action=edit” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1.1 Safari/605.1.15”
[07/Jun/2019:18:06:14 +0000] “GET /wp-json/wc/v4/admin/notes?page=1&per_page=25&status=unactioned&type=error%2Cupdate&_locale=user HTTP/1.0” 404 649 “https://*****.com/wp-admin/post.php?post=7899&action=edit” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1.1 Safari/605.1.15”
[07/Jun/2019:18:06:14 +0000] “GET /wp-json/wc/v4/reports/orders?page=1&per_page=0&status_is%5B0%5D=processing&status_is%5B1%5D=on-hold&_locale=user HTTP/1.0” 404 649 “https://*****.com/wp-admin/post.php?post=7899&action=edit” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1.1 Safari/605.1.15”
[07/Jun/2019:18:06:14 +0000] “GET /wp-json/wc/v4/admin/notes?page=1&per_page=25&status=unactioned&type=error%2Cupdate&_locale=user HTTP/1.0” 403 606 “https://*****.com/wp-admin/post.php?post=8020&action=edit” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1.1 Safari/605.1.15”
[07/Jun/2019:18:06:14 +0000] “GET /wp-json/wc/v4/admin/notes?page=1&per_page=25&status=unactioned&type=error%2Cupdate&_locale=user HTTP/1.0” 403 606 “https://*****.com/wp-admin/post.php?post=8006&action=edit” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1.1 Safari/605.1.15”
[07/Jun/2019:18:06:14 +0000] “GET /wp-json/wc/v4/reports/orders?page=1&per_page=0&status_is%5B0%5D=processing&status_is%5B1%5D=on-hold&_locale=user HTTP/1.0” 403 606 “https://*****.com/wp-admin/post.php?post=8006&action=edit” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1.1 Safari/605.1.15”
[07/Jun/2019:18:06:14 +0000] “GET /wp-json/wc/v4/reports/orders?page=1&per_page=0&status_is%5B0%5D=processing&status_is%5B1%5D=on-hold&_locale=user HTTP/1.0” 403 606 “https://*****.com/wp-admin/post.php?post=8020&action=edit” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1.1 Safari/605.1.15”
[07/Jun/2019:18:06:14 +0000] “GET /wp-json/wc/v4/admin/notes?page=1&per_page=25&status=unactioned&type=error%2Cupdate&_locale=user HTTP/1.0” 403 606 “https://*****.com/wp-admin/post.php?post=8020&action=edit” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1.1 Safari/605.1.15”
[07/Jun/2019:18:06:22 +0000] “GET /wp-json/wc/v4/admin/notes?page=1&per_page=25&status=unactioned&type=error%2Cupdate&_locale=user HTTP/1.0” 403 606 “https://*****.com/wp-admin/post.php?post=8020&action=edit” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1.1 Safari/605.1.15”
[07/Jun/2019:18:06:22 +0000] “GET /wp-json/wc/v4/admin/notes?page=1&per_page=25&status=unactioned&type=error%2Cupdate&_locale=user HTTP/1.0” 404 649 “https://*****.com/wp-admin/post.php?post=8006&action=edit” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1.1 Safari/605.1.15”
[07/Jun/2019:18:06:22 +0000] “GET /wp-json/wc/v4/admin/notes?page=1&per_page=25&status=unactioned&type=error%2Cupdate&_locale=user HTTP/1.0” 403 606 “https://*****.com/wp-admin/post.php?post=8006&action=edit” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1.1 Safari/605.1.15”
[07/Jun/2019:18:06:22 +0000] “GET /wp-json/wc/v4/admin/notes?page=1&per_page=25&status=unactioned&type=error%2Cupdate&_locale=user HTTP/1.0” 404 649 “https://*****.com/wp-admin/post.php?post=7899&action=edit” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1.1 Safari/605.1.15”
[07/Jun/2019:18:06:22 +0000] “GET /wp-json/wc/v4/reports/orders?page=1&per_page=0&status_is%5B0%5D=processing&status_is%5B1%5D=on-hold&_locale=user HTTP/1.0” 403 606 “https://*****.com/wp-admin/post.php?post=8020&action=edit” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1.1 Safari/605.1.15”
[07/Jun/2019:18:06:22 +0000] “GET /wp-json/wc/v4/admin/notes?page=1&per_page=25&status=unactioned&type=error%2Cupdate&_locale=user HTTP/1.0” 403 606 “https://*****.com/wp-admin/post.php?post=8020&action=edit” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1.1 Safari/605.1.15”
[07/Jun/2019:18:06:22 +0000] “GET /wp-json/wc/v4/reports/orders?page=1&per_page=0&status_is%5B0%5D=processing&status_is%5B1%5D=on-hold&_locale=user HTTP/1.0” 403 606 “https://*****.com/wp-admin/post.php?post=8020&action=edit” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1.1 Safari/605.1.15”
[07/Jun/2019:18:06:22 +0000] “GET /wp-json/wc/v4/reports/orders?page=1&per_page=0&status_is%5B0%5D=processing&status_is%5B1%5D=on-hold&_locale=user HTTP/1.0” 404 649 “https://*****.com/wp-admin/post.php?post=7899&action=edit” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1.1 Safari/605.1.15”
[07/Jun/2019:18:06:22 +0000] “GET /wp-json/wc/v4/reports/orders?page=1&per_page=0&status_is%5B0%5D=processing&status_is%5B1%5D=on-hold&_locale=user HTTP/1.0” 404 649 “https://*****.com/wp-admin/post.php?post=8006&action=edit” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1.1 Safari/605.1.15”
[07/Jun/2019:18:06:22 +0000] “GET /wp-json/wc/v4/reports/orders?page=1&per_page=0&status_is%5B0%5D=processing&status_is%5B1%5D=on-hold&_locale=user HTTP/1.0” 403 606 “https://*****.com/wp-admin/post.php?post=8006&action=edit” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1.1 Safari/605.1.15”

What was your solution? Thanks!

Me too, it is extraordinarily annoying.

I tried setting a boolean value of ‘0’ for the key ‘show_new_dashboard_notice’ under wp_options > itsec_global in the database but this still didnt work (it seems like itsec is using the default value of ‘1’ for ITSEC_Modules::get_setting( 'global', 'show_new_dashboard_notice' ) regardless of the DB setting).

Instead I just ended up commenting out line 14 of /better-wp-security/core/modules/global/active.php and this does it.

Hopefully will be fixed in a future release.

Awesome, thanks!

2.3.1

Just checked again, yep =/
https://imgur.com/EPwK0gt

Thanks for looking into it. It’s a custom theme (I’m the developer) and lots of plugins active (but worth noting these are also active on the working site and none of them should be messing the the core admin role).full plugin list:

Advanced Custom Fields Pro: by elliot condon – 5.3.5
Ninja Forms: by The WP Ninjas – 2.9.33
WooCommerce Availability Notifications: by ThemePlugger – 1.1.4
WooCommerce Paymill Gateway: by Lee Willis – 2.6.1
WooCommerce: by WooThemes – 2.5.3
WordPress Post Type Archive Links: by Stephen Harris – 1.3.1
Advanced Custom Fields: Ninja Forms Field: by bostondv – 1.0.2
Advanced Custom Fields Pro: by elliot condon – 5.3.5
User Role Editor: by Vladimir Garagulya – 4.23.2
Ninja Forms – File Uploads: by The WP Ninjas – 1.4.6
WooCommerce Table Rate Shipping: by Mike Jolley – 2.9.2
WooThemes Helper: by WooThemes – 1.5.9
Google Analytics Dashboard for WP: by Alin Marcu – 4.9.2
BackWPup: by Inpsyde GmbH – 3.2.5
ThreeWP Broadcast: by edward_plainview – 28
WP-Mail-SMTP: by Callum Macdonald – 0.9.5
WooCommerce Shipment Tracking: by WooThemes – 1.4.3
iThemes Security: by iThemes – 5.3.2
Redirection: by John Godley – 2.4.3
User Switching: by John Blackbourn – 1.0.9
ThreeWP Broadcast Premium Pack: by edward_plainview – 27.2
WooCommerce – All in One SEO Pack: by Visser Labs – 1.3.4
Jetpack by WordPress.com: by Automattic – 3.9.2
W3 Total Cache: by Frederick Townes – 0.9.4.1
All In One SEO Pack: by Michael Torbert – 2.3.1

It was immediate. The first of the two sites on my install was working fine but the second site wouldn’t load at all. I tried deactivating and re-activating but got the same result.

I know this isn’t very helpful for other people but I moved my site to another server (went from someone else’s HostGator to my private Dreamhost server) and it’s working perfectly again.

Sorry to say I never got to the bottom of the issue, nor was HG tech support any help at all but I am glad its working again.

Thanks for your help.

Its been working great for months, I was thinking about downgrading WP but am a little worried it will require a database restore, also not ideal since I would lose the security upgrades as well.

Hmm, no joy for me with either of those versions…

Thanks again for your help.

Having the same issue — error 405. Weird thing is its working fine on a different WP install (on another server) so I think its something to do with the host/server.

Anyone found a fix yet?