nige mcilwaine

Hi,

Thanks for your reply, I shall pass your comments/iddeas to the site owner although I would stress I had no issues at all when testing on three separate ipads, so its definitily a wierd one, I would lean toward bad connectivity or user error. If I hear that it persists I shall let you know!

WP Mail SMTP hasn’t recorded an issue since Oct last year.

The forms have been in use for years too, without issue!

cheers

Hi,

Sadly no one answered, but I really dont think the plugin or website could have any way of knowing if the message had been read or not. Still interested to find our what the column is for though.

cheers

Hi,

Just wondering if anyone is available to reply to this please.

cheers

Hi,

Dont worry about this, I was thinking about it in the wrong way, I can do it really well using Slider Revolution.

cheers

Hi,

My understganding of html is pretty solid tbh, I’ve been doing this for a while, you mentioned a [/group] tag at line 128 that didn’t have an opening tag, my bad, whilst the inclusion of this tag didn’t stop the form working, deleting it and saving the form caused the first two colunms of the conditions to be deleted aswell. I didn’t change any group names, just deleted a closing tag.

I have created and uploaded a video of the original issue, hopefully this helps. https://denbighshireleisure.co.uk/wp-content/uploads/2023/08/conditions.webm you can see that the conditions are all there untill I click into the form editor on the form tab, I dont even add anything or save anything before returning to the conditions tab to see that the conditions have been deleted. I dont add, edit or delete anything for the conditions to disappear.

cheers

Hi,

I’ve done that for you. https://conditional-fields-cf7.bdwm.be/form-tester/?hash=6647001d9f45ff36b7f042ed12328a3e

The problem wont occure there though. The form works fine as it is, the problem is when I try to edit the form, for example add another [group] tag round something so I can then hide and show it, when I go to edit the conditional logic the first column (Show “”) is saying –Select Group– on everyone of arround 50 conditions. Adding a [group] tag to the front end and saving is basically deleteing all my conditions?! To get them back I have restore a database backup from the server.

cheers

• This reply was modified 1 year, 7 months ago by nige mcilwaine.

The ticket number is 15925

thanks

Hi,

Thanks I have done this for you.

cheers

Hi,

Wondering whether you have a reply for me refgarding this matter.

cheers

Hi,

Just wondering if anyone is able to look into this for me.

Thanks

Im so sorry, I’ve contacted the wrong plugin people!

https://southnorfolkleisure.co.uk/

thanks

Hi,

Thanks I must be missing something, I’ve tried viewing the page the above at 200% on a couple of different machines and broswers and I cant see what you’ve done, I cant scroll the Accessibility tools after they are clicked or see the whole of the tools?! The scroll wheel just moves the web page behind the open tools?!

cheers

Hi,

That brilliant, where or how do I review the issue, do I need to update the plugin on my site?

cheers

Hi, Just wondering whether there is a fix for this…