niftynath

Are you getting similar issues at all? I read your message that you told me to ignore earlier about checking/unchecking ship to different address, and also the question about no shipping methods available which seemed like you were heading in the right direction.

It is indeed a very strange issue. Seems like it must be something so simple that is preventing this. I am just clueless how I use the same example address in both billing/shipping address and I get a simple “Please enter a valid postcode/ZIP.” when both forms are filled out, but if ship to a different address is disabled, I get this US message and my shipping options don’t match on top of this, really peculiar.

Ah right, it doesn’t appear because the customer country matches the shop base address, there should be no problems here. If the shop base is a different country, then United Kingdom appears with the addresses under My Account, but still the same issue at checkout.

1 thing I have noticed though is that in My Account, United Kingdom does not appear, but every other field does. Still, I don’t understand how it would work without Woo-RFQ activated but not with it even if this is the case. When I change my details in the checkout process, they are updated simultaneously under the profile in WordPress users.

and yes sorry the addresses under My Account match too

I also just checked it logged out (checkout as a guest), same problem.

Yes, Customer billing address and customer shipping address both exactly the same addresses used in that example. Both United Kingdom, both DA12 1AB postcode.

Oops posted twice

• This reply was modified 8 years, 5 months ago by niftynath.

1. I am testing as a customer with an account
2. Nope, none. I have checked my user and selected United Kingdom from the country dropdown there too. I believe this selection is changed based on WooCommerce’s general settings also, as only United Kingdom appears in the drop down menu under users for both billing and shipping. If I change WooCommerce’s general settings to sell to all countries then other countries become available.

I have already tested using my home address and my work address for both/either billing/shipping addresses, same issue. I will now default using that exact address in the link above for both billing/shipping for further testing.

• This reply was modified 8 years, 5 months ago by niftynath.
• This reply was modified 8 years, 5 months ago by niftynath.

Here is an example address which I believe should work fine: https://gyazo.com/a420e806200f388a50b7f3f85b45ea63

EDIT: I have also tested with shipping debugging mode on and I get this at checkout “Customer matched zone “Local””

• This reply was modified 8 years, 5 months ago by niftynath.

If there are any other screenshots you need I am willing to send =D

“One question i have for you is : do you get this problem with addresses of customers whose addresses are valid in those zones or only on customers who are not in UK?”

The postcode I am entering is within the zone. I have also attempted to put a different address but with a similar postcode in the shipping address than the billing address, the same problem persists. both of the postcodes I am using come under the wildcard “DA*”, so an example I have used is DA121AB. I do believe however that the problem lies somewhere to do with the inability to select a country (the drop down menu does not appear), as it seems to work absolutely fine if I allowed the customer to choose between countries “Sell/Ship to all countries”, and then select United Kingdom once again upon checkout. Obviously I do not want customers to be able to select between countries.

I have tested a plugin WITH Woo-RFQ, named “Woocommerce Add Countries”. This plugin allows me to separate countries within the United Kingdom, such as England, Scotland, Wales, Northern Ireland. Once defining these under “Sell to specific countries”, with “Ship to the countries I sell to” selected, the user can then pick between these individual countries at checkout, and the order will go through fine. This is a workaround I would be happIER using, however I ONLY ship to England out of the separate countries, which would be defeating the object of solving this problem aha =D.

Hey. This is that happens.
When I have ONLY billing address available, upon submitting the request, I get these error messages, which are in no way related to my country let alone my postcode:

Please enter a valid postcode/ZIP.
Unfortunately we do not ship to to the US. Please enter an alternative shipping address.
No shipping method has been selected. Please double check your address, or contact us if you need any help.

at this stage I also have the problem:

“There are no shipping methods available. Please check your address or contact us if you need any help.” – EDIT: where the shipping options should display

Once I select “Ship to a different address”, I get my local shipping options available, being local pickup and free shipping, and upon submitting the request I only get this error:

Please enter a valid postcode/ZIP.

• This reply was modified 8 years, 5 months ago by niftynath.

I have indeed tried to change them, between “Ship to all countries you sell to” and “Ship to specific countries”

I do not have any shipping classes,

Here are my shipping zones: https://gyazo.com/6fa02107b28dc83b9d84389560ae20d9
Here are my shipping options: https://gyazo.com/841add5ce8274be86a7a556c0cc03491

Here are my general settings related to shipping: https://gyazo.com/462bb8ece322acbe2513dab825499ee0
WooCommerce General settings:
Base Location: United Kingdom
Selling Location(s): Sell to Specific Countries
Sell to Specific Countries: United Kingdom (ONLY)
Shipping Location(s): Ship to all countries you sell to
Default Customer Location: Shop Base Address