nickrg

Hi it was the hosting…..The php version needed to be upgraded to 5.6 as below does not support TLS 1.2 on the cloud.

I’m sorry it took your time up, but thank you again and I’ll be sure to rate the plugin!

It’s odd though as when I check the certificate and connections it says that it is using TLS 1.2 including the connection to Stripe
I’ll let you know if I get it working
Thanks for your help

I’m just asking them now – thank you for your help I’ll see what they say!

Is it my hosting that needs to be updated?

OK its a 403 because Stripe is not accepting TLS 1.0 and needs it to be TLS 1.2

Hi, same page now in test mode
thanks

Sure it’s https://www.thewellingtonclinic.com/payments
Although I added the success and error queries shortcode to it now but it hasn’t made a difference.
Thanks

The only other thing could be entering the amount incorrectly.
I’m trying to do a live test by paying ￡1. I enter 1 in the box – is this correct?
thanks

Everything is setup and seems to be running, however I just keep getting the error page and nothing seems to register at stripe. The page is HTTPS and the api keys are double checked, shortcode is:
[direct-stripe type=”donation” name=”The Wellington Clinic” description=”General and Specialist Dentistry” label=”Confirm amount” panellabel=”Make Payment”]
I’m not sure what else I can check?
thanks again

That’s great thank you.
I have a couple of other questions:
Is there a way to make the amount display on the payment button? (using donation)
Is there a way to add to the modal form or payment form so that an extra line of information can be inserted as I would like customers to be able to pay invoices and so add their invoice number.
many thanks