nickedeveloper

Hi am having this issue again after the latest update. It seems this issue keeps popping up after every plugin update? I had no Caching plugin installed on the website. I now installed a caching plugin and cleared the cache and tested joining a webinar on browser on multiple different devices and browsers.

How can this be fixed and how can I prevent this from happening again? I have a webinar scheduled for next Monday and am worried that people won’t be able to join at all again.

Hi @ckadenge,

Thank you for your assistance.

As requested:

System Report: https://gist.github.com/NickEngDev/215ad8cab91733d2ba1cde2ea470c57f

Fatal Errors: https://gist.github.com/NickEngDev/55e678e0a71041d813822ce1aad76a27

I really hope you can assist with this.

Looking forward to your feedback.

Hi thanks for your feedback. Yeah I think it has to do with caching as mine also works now and I didn’t change anything. So I will be making some caching adjustments.

Thanks for joining, glad to see I’m not the only one and I hope we can get to the bottom of this issue.

I can also confirm I am on the latest version of Chrome and eroom plugin.

I’ve received the exact same results as you with Edge and Chrome.

I’ve done some further testing and found the issue is only appearing on my Chrome browser? Any idea why that could be? I don’t have any funny extensions installed at all. Your advice would really be appreciated.

Hi, that was the first thing I checked. My plugin is on the latest version.

Forgot to mention, after recreating SDK and Server-to-server auth. I recreated my Zoom Webinar/Meeting in the Course builder and saved it. It then got added to my Zoom Calendar and tried joining the meeting again and still no luck. It was all on the same Zoom account and the meeting wasn’t editted or delete after I created it.