NickDuncan
Forum Replies Created
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Forum: Plugins
In reply to: [WP Go Maps (formerly WP Google Maps)] Marker IssueHi there @pinkalbeladiya
Thank you for your kind words!
I just visited your site with Safari on a Macbook and they seem to show up OK. Please see the screenshot – https://imgur.com/a/Tgr43er
Are you still experiencing this issue?
Forum: Plugins
In reply to: [WP Go Maps (formerly WP Google Maps)] Not being able to add a markerHi Lyudmila
Can you please confirm the version numbers you are using at the moment?
Are you able to tell me what JavaScript errors might be displayed in your browser’s console as well, please? To do this, in Chrome or Firefox press CTRL + SHIFT + J in Windows or CMD + OPTION + J in Mac. Any red text there is an error. Please copy and paste that here for me.
@west-bay-web
Just a quick note to say I found your ticket and I have responded.
The error you experienced was a conflict our plugin had with ManageWP which has now been patched and a new version will go out this morning (8.1.3).Again, I’m sorry about the issues you experienced.
Hi @west-bay-web
I’m sorry you’ve become so upset that you had to leave a one star review.
Please note we experienced quite an unusual error with our 8.1.0 update where some files were missing in the update – hence the reason the site crashed. We actioned this within 45 minutes but unfortunately some sites were affected, such as yours. I deeply apologise for this. If possible, we’d still like to get it working at 100% for you if you would allow us?@seiteneffekt please can you provide me with al ink to your map?
Forum: Plugins
In reply to: [WP Go Maps (formerly WP Google Maps)] Thunderforest API Key not working@11rick11 just to keep you in the loop: A new version will go out tomorrow that contains a fix for this
Forum: Plugins
In reply to: [WP Go Maps (formerly WP Google Maps)] 3 dots keeps circling@webitman please go to maps -> settings -> advanced settings -> and select the option at the bottom that says “disable compressed paths”
Does this help?
Forum: Plugins
In reply to: [WP Go Maps (formerly WP Google Maps)] 8.1.1 update troubleshootingHi Dieter
Please use our website (wpgmaps dot com/contact-us)Forum: Plugins
In reply to: [WP Go Maps (formerly WP Google Maps)] 8.1.1 update troubleshootingPlease can you supply me with a link to your map page?
Forum: Plugins
In reply to: [WP Go Maps (formerly WP Google Maps)] 8.1.1 update troubleshootingHi @ds888
Thank you for getting in touch
Please go to your Maps -> Settings page and confirm what option the dropdown is set for the “Load Maps Engine API” setting?This has now been fixed in 8.1.2
Forum: Plugins
In reply to: [WP Go Maps (formerly WP Google Maps)] Map Widget Now BuggedHi there @my247restore
I had a look at the site. You need to add some custom CSS for your theme to adapt to the map in the widget:#wpgmza_map_widget-3 { overflow: auto; }You can add this custom CSS by going to Maps -> Settings -> Advanced Settings (tab) and enter the above into the “Custom CSS” text area.
Hi there
Sorry about that.
Please can you update to 8.1.2 (which has many bug fixes) and let me know if you are still experiencing issues?Forum: Plugins
In reply to: [WP Go Maps (formerly WP Google Maps)] Thunderforest API Key not workingHi Patrick
Thanks for getting in touch.
We’re looking into this and will revert ASAP- This reply was modified 3 years, 10 months ago by NickDuncan.
Forum: Plugins
In reply to: [WP Go Maps (formerly WP Google Maps)] cant delete polylinesHi Michael
Thanks for getting in touch!
This should now be fixed in 8.1.2