nickburton

Hi Matias, I sent a direct message through your Facebook page…

Regards.

I’ve posted a message to your Facebook page… just wondering why that’s different from posting here?

Regards.

• This reply was modified 1 year, 4 months ago by nickburton.

Hi,

There are only two themes in the settings, one is the default and the other is called “Custom Theme 1”. No matter which one I select, it doesn’t solve the problem, I’m afraid.

Regards

Ok, thanks.

Hi Waseem,

Thanks for your reply but we’re on version 3.3.1 of the Pro plugin…

Regards,
Nick

Hi,
Can you confirm that the Pro version allows you to add gift vouchers as actual WooCommerce products (not that it just allows the gift vouchers to be redeemed in WooCommerce)?
This would be important to us as we would want customers to be able to buy other products from our website at the same time as purchasing one or more gift vouchers.
Thank you for your time.

Hi,

Thanks for the reply again!

The feed you uploaded was the second feed which we created excluding the “out of stock” items. We think there may have been missing data (product image links etc.) in the out of stock items. Google did, indeed, report that there were no issues with any items in that feed.

However, we uploaded it to Google and all the items are now marked “Product Data Disapproved” but we think that’s because we used a different feed name to the original which Google doesn’t seem to like!

We’ve tried it again with the same feed name as the original and hopefully that will sort it.

Thanks for your time.

Regards,
Nick Burton

Hi,

Thanks for the reply. We’ve followed the procedures/processes suggested by the link but still have the problem.

An example of the top and bottom of our feed is shown below – it all looks okay to us but I appreciate you are the experts! Is there anything you can see that may be causing an issue?

<rss xmlns:g=”https://base.google.com/ns/1.0&#8243; version=”2.0″>
<channel>
<title>Dart Silver</title>
<link>https://dartsilverltd.co.uk</link&gt;
<description>WooCommerce Product Feed PRO – This product feed is created with the Product Feed PRO for WooCommerce plugin from AdTribes.io. For all your support questions check out our FAQ on https://www.adtribes.io or e-mail to: [email protected] </description>
<item>
<g:id>39651</g:id>
<g:title>Sterling Silver Spoon, Royalty Wedding, Cased, Cooper Brothers & Sons Ltd, Sheffield 1972</g:title>
<g:description>Sterling Silver Spoon Sterling silver spoon in case of issue, made to commemorate the Silver wedding anniversary of Queen Elizabeth II & Prince Philip in 1972. Hallmarked from Sheffield in 1972 with the makers mark being that of Cooper Brothers & Sons Ltd. One small dark spot on bowl, otherwise in perfect condition. Measures 122mm in length. DATE 1972 MAKER or SPONSOR MARK Cooper Brothers & Sons Ltd ASSAY OFFICE Sheffield WEIGHT (Grammes) 19.2 WEIGHT (Troy) 0.61 REF:- 234F</g:description>
<g:link>https://dartsilverltd.co.uk/product/sterling-silver-spoon-royalty-wedding-cased-cooper-brothers-sons-ltd-sheffield-1972/</g:link&gt;
<g:image_link>https://dartsilverltd.co.uk/wp-content/uploads/2020/05/HH1.jpg</g:image_link&gt;
<g:availability>in stock</g:availability>
<g:price>GBP 39.00</g:price>
<g:google_product_category>138</g:google_product_category>
<g:condition>New</g:condition>
<g:identifier_exists>no</g:identifier_exists>
</item>

…

<item>
<g:id>152</g:id>
<g:title>Silver Snuff Box, Birmingham 1822, Thomas & William Simpson</g:title>
<g:description>Antique English sterling silver snuff box by Thomas & William Simpson, hallmarked from Birmingham in 1822. Engraving to lid reads ( Presented to George Peacock as a mark of esteem by James Bishop 1824). In excellent order with just one minute small dink on one side(very very minor). Measures 82x49x18mm. DATE 1822 MAKER or SPONSOR MARK Thomas & William Simpson ASSAY OFFICE Birmingham WEIGHT (Grammes) 103.8 WEIGHT (Troy) 3.33 REF:- 332U</g:description>
<g:link>https://dartsilverltd.co.uk/product/silver-snuff-box-birmingham-1822-thomas-william-simpson/</g:link&gt;
<g:image_link>https://dartsilverltd.co.uk/wp-content/uploads/2016/09/snuff1.jpg</g:image_link&gt;
<g:availability>out of stock</g:availability>
<g:price>GBP 395.00</g:price>
<g:google_product_category>138</g:google_product_category>
<g:condition>New</g:condition>
<g:identifier_exists>no</g:identifier_exists>
</item>
</channel>
</rss>

Regards,
Nick Burton

Hi Kanger,

Please can you share how you did this …?

Regards,
Nick

Hi Frank,

For information, and if it will be useful to anyone else, I’ve given the Editors access to the Settings menu by adding the following code to my WordPress theme’s functions.php file (using a child theme of course!):

function add_theme_caps() {
$role = get_role( ‘editor’ );
$role->add_cap( ‘manage_options’ );
}
add_action( ‘admin_init’, ‘add_theme_caps’);

Then I used the Adminimize settings to prevent access to the various options in the Settings menu that I didn’t want the Editors to see.

Thanks for your help.

Regards,
Nick

Hi Frank,

Thanks for that – I think my problem is because the ITRO Popup plugin doesn’t have its own ‘main’ menu option but rather it appears as a sub-menu option on the “Settings” menu. Editors don’t have access to the “settings” menu by default so I guess than, unless there’s a way to give Editors access to the “Settings” menu, I won’t be able to give them access to the plugin either.

Regards,

Nick