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  • Forum: Fixing WordPress
    In reply to: Site time-out
    Thread Starter nicholas-p

    (@nicholas-p)

    Yes on the same network. I have cleared the cache on both but will try again.

    What could the issue be with the cache?

    Thanks for your help.

    Forum: Fixing WordPress
    In reply to: Site time-out
    Thread Starter nicholas-p

    (@nicholas-p)

    Thanks for testing.

    Yes it’s fine on the iphone, but not fine on my laptop while I’m using the iphone (I know it doesn’t make much sense, but happens every time).

    When I visit the ‘free tools’ page via iphone, the laptop can no longer access any section of the site, even wp-admin.

    Forum: Fixing WordPress
    In reply to: Site time-out
    Thread Starter nicholas-p

    (@nicholas-p)

    Just an additional update:

    I have checked using a few different laptops at the same time – no issue.

    The issue seems to happen when a device is accessing the mobile version of the site (tested 2 different iphones). This means the desktop version gets the err_connection_timed_out message. This happens when the mobile is accessing the ‘free tools’ section on the site.

    My hosting is with godaddy, if that makes any difference.

    I’m really stumped here.

    Forum: Fixing WordPress
    In reply to: Site time-out
    Thread Starter nicholas-p

    (@nicholas-p)

    Just added the line of code to wp config and I’m still having the same issues. Any idea about that?

    Forum: Fixing WordPress
    In reply to: Site time-out
    Thread Starter nicholas-p

    (@nicholas-p)

    Thanks, I will add that code now.

    As for the time out. It seems to happen only when the mobile is visiting a page called ‘free tools’ on this page there are no new plugins, only a getresponse sign up form.

Viewing 5 replies - 1 through 5 (of 5 total)