niccia

A simple way to turn off the responsive display for mobile would be a simple workaround aswell.

Hi @klarna,
I opened up a support ticket reporting my Problem to klarna and also referencing to this thread. All I got as an answer is that the integration with WooCommerce might be the problem and they told me to contact WooCommerce support. I did not update WooCommerce however and a couple weeks ago everything worked fine with the same WooCommerce version. Also you told me it’s the code returned by Klarna that’s causing the issue. Anything else I could do to resolve this? It’s effecting every store using klarna that’s being opened through Instagram and I feel like this should be a big concern.

Have a great day

Thanks for your answer, have you been able to replicate the error though, maybe even been aware of this? Or is it just happening to me?

To replicate the issue, open Instagram on an iPhone, go to @nicciagermany or @hellobody, click on the website link in the bio, add something to cart, type in an address, choose one of the klarna payment options and click the buy now button, normally, using any other browser, a popup to type in your birthdate will show up, but with the Instagram in-app browser it doesn’t. The problem is that it’s not possible to debug the Instagram in-app browser.
Hope anybody can help.
Have a great day!

It seems to have a problem with an old version of safari, I updated safari and the now the error doesn’t occur anymore.