Sam Wave

Quick update:

This error may be a false positive. With the new Merchant Center account my products are showing. I’m going to troubleshoot by making changes to some products on the site and seeing if the syncs show up in Merchant Center.

Hello,

I decided to just blow up the Google Merchant account and start over with a new Merchant account (not sub account). I just knew reconfiguring things would take less time than dealing with Google’s “support.”

Unfortunately, now I’m back at the original error that prompted me to disconnect the accounts in the first place. Like with @zanniap, I get an error saying that there’s an error granting Google access. I click “Grant Access” and then I get an error saying that it can’t connect to the site or Jetpack isn’t installed. Although I don’t want Jetpack (and the plugin documentation claims I don’t need it), I installed it and connected to our WordPress.com account and I still get the error.

Here’s a link

Hi,

I have double checked that the account is correct. I also tried disconnecting the Google Account and reconnecting it.

I’ve done the video recording you requested. Where do I upload it so you can see it?

Thank you.

I am having the same issue with the WooCommerce Shipment Tracking Plugin. It sounds like the same bug, with the same message appearing in the logs. Should I expect the update to also correct the conflict with this plugin?

Thanks!

edit: After doing some digging on the GitHub page, it looks like it is the same issue. I downgraded rather than upgraded to resolve the issue.

• This reply was modified 5 months, 2 weeks ago by Sam Wave.