nextnorth

Thanks for your help. I have done as you suggested.

Hi Chandi

Sorry to bother you again but I have just got around to fixing the remaining maps and still have some issues.

I can’t remember how we uploaded the pins back to the website as when I try now, I get a blanket ban on uploading csv files.

Perhaps we could arrange a brief Skype call to discuss? I am free from 2.30pm today or any time convenient for you this week.

Happy to pay a fee for your time if that helps!

Many thanks,

Andrew Clark

Wow that worked!

Thanks so much. The webhook secret must have changed when we moved the site onto the live domain.

Didn’t think to reload this!

Many thanks for your help.

Just to amplify the above, the Stripe documentation talks about setting up an Endpoint and gives some example code to do so (just looked again at it and I wouldn’t know how to do this).

We just assumed that installing the plugin would generate the Endpoint automatically on the address referenced above – as the instructions imply that we just need to copy that address over to the Stripe Settings.

Hi thanks for getting back to me.

So we installed stripe payment gateway on the test domain and ran test transactions. We moved to the live site on Friday and checked the payment gateway settings which now show:

“You must add the following webhook endpoint https://mcarthuronline.com/?wc-api=wc_stripe to your Stripe account settings. This will enable you to receive notifications on the charge statuses.”

So we set up this endpoint in Stripe.

Checked the logs as you suggested and the failed call to the endpoints are all showing. Not sure what the logs mean – the relevant bit seems to be:

“livemode”: true,
“pending_webhooks”: 1,
“request”: {
“id”: null,
“idempotency_key”: null

My best guess that this is something to do with setting up the plugin originally on the test domain and then moving the site to the live domain – maybe we need to somehow validate the live domain? Can’t find anything in the documentation on Stripe or plugin that refers to this.

Again any help would be appreciated!

Ok have sent them via Skype.

Hi Chandi

So I have rebuilt the test site https://www.elgazette.com/cti/?page_id=25090. This is what the map should look like. On transferring to the live domain the pins have disappeared.

As I say, on the live site I can see the data for the pins in the post-meta table but they are not appearing on my map.

Just wondering if there is a domain field somewhere to update that would complete the transfer.

The data is in the post-meta table for me to build up the csv file from the template you supply but it would take a long time (there are about 10 of these maps on the site – all with lots of pins).

Alternatively you say you are working on an export function – if there is a beta version of this could we try it here?

Thanks for your help