Appreciate your come back Support.
The code was applied to WordPress as “custom HTML”.
The code is derived from https://doc.livehelperchat.com/docs/integrating
I made use of the Widget embed code function and added the code as custom Html.
See a sample of the code in action on this page, https://livehelperchat.com/demo-12c.html
I was not able to provide the full code-set for my site as it contained the configuration components which I didn’t want to post publicly.
Thanks again for your response, I trust you are able to investigate from here.