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  • Hello,

    My name is Melissa and I am the Social Media Manager here at Netfirms. We’ve been keeping an eye out for customer’s who need assistance and I noticed your post.

    It looks like your site is now loading a WordPress blog without error and according to public lookup the nameservers are pointing to us. If you need further assistance please feel free to contact our technical support via phone, chat, email or support ticket 24×7. You can also reply back here if you need me.

    Kind regards,

    Melissa
    Netfirms Social Media Manager

    NetfirmsHelp

    (@netfirmshelp)

    Hello slotsinoc,

    My name is Melissa and I am the Social Media Manager here at Netfirms. In an effort to help customers who use third party applications more we have been taking a look around the forums here.

    There are a lot of issues that are hard to diagnose without actually going in and troubleshooting yourself – so the information I can give is just based off of what you have provided. This issue honestly sounds like the theme itself, a plugin, or an issue with the theme interacting with a certain plugin.

    At this point I would recommend disabling your plugins to see if the errors stop, if so you can then re-enable them one at a time to see which one is causing the error. (For a mass disabling of plugins you can rename the plugins folder and then to re-enable name it back once done testing.)
    You could also see about testing with a default theme, if the default WordPress themes work with no errors (with or without plugins as it could be a combination of your plugins and theme) then this would indicate that your theme is the issue. You can gain support for a lot of themes from the designers of the themes. In the theme area in your WordPress Dashboard most themes will show options for support or at least the designer’s information so you can contact them if you need to.

    I hope this helps. If you find out further information let me know.

    Kind regards,

    Melissa
    Netfirms Social Media Manager

Viewing 2 replies - 1 through 2 (of 2 total)