NerdCow

Hey there,

Thank you for your detailed description of the issue. We appreciate your effort.

To our knowledge, the plugin is compatible with PHP7. May I ask you to install the plugin, on the same server, within a brand new WordPress installation? It may look like other plugins cause a conflict and if so, could we please have a list of the activated plugins on your website? It would help a lot!

The redirection happens only when you activate the plugin – it takes you to the about page. It never occurs later again, so not sure what has happened there. Are you aware of any hooks / filters in your theme or other plugins, which are creating a redirection upon plugin activation?

Can you please have a look at your PHP error log and paste the content here? It would greatly help to track down the issue and release a fix if needed!

Thank you so much,
Tomasz

Hi,

Sorry for not getting back to you here. We run plugin support on our own website at https://tweet-wheel.com and we don’t tend to check support forums here at all.

If you still experiencing issues and would like us to help you out, please feel free to open a ticket there. I am sure someone will be there to assist you as soon as possible.

I look forward to hearing from you,
Tomasz

Resolved.

Marking this topic as resolved.

If you experience a similar problem or would like to ask a question, please visit https://tweet-wheel.com and navigate to the support section.

Thank you

Tomasz

Marking this topic as resolved. The OT has received help from us on our Support forum available here https://tweet-wheel.com/.

If you experience a similar problem or would like to ask a question, please visit the link above and navigate to the support section.

Thank you

Tomasz

Marking this topic as resolved. The OT has received help from us on our Support forum available here https://tweet-wheel.com/.

If you experience a similar problem or would like to ask a question, please visit the link above and navigate to the support section.

Thank you

Tomasz

Marking this topic as resolved.

If you experience a similar problem or would like to ask a question, please visit https://tweet-wheel.com/ above and navigate to the support section.

Thank you
Tomasz

Marking this topic as resolved. The OT has received help from us on our Support forum available here https://tweet-wheel.com/.

If you experience a similar problem or would like to ask a question, please visit the link above and navigate to the support section.

Thank you

Tomasz

Marking this topic as resolved. The OT has received help from us on our Support forum available here https://tweet-wheel.com/.

If you experience a similar problem or would like to ask a question, please visit the link above and navigate to the support section.

Thank you

Tomasz

Hi there again!

I just linked a public profile in the demo, so you can see all tweets being published ??

https://twitter.com/tweetwheeldemo

Have a play and let me know your thoughts.

Tomasz

Hi!

Twitter profile used for the demo is private. This means you cannot preview it. However please find screenshots below proving tweets are displayed on Twitter.

https://imgur.com/a/1LNa2

Thanks

Hi!

Sorry if I misunderstood you ??

The demo version is setup to work with my test Twitter account. You would have to authorise the plugin with your own Twitter profile and you would see tweets flowing in!

Here is a bit of help on how to authorise the plugin with Twitter once you install it https://nerdcow.co.uk/doc/tweet-wheel/getting-started/authorise-with-twitter/

If you need any help setting this up, please do let me know and I will be happy to assist. Perhaps you could share with me WP admin details and I could see what I can do if you run into any issues.

Thanks!

Tomasz

Hi!

Thank you for writing in and I am very sorry you’ve run into that issue.

Have you tried following our troubleshooting article? In most cases it solves the problem. Here is the link https://nerdcow.co.uk/doc/tweet-wheel/troubleshooting/what-to-do-when-plugin-doesnt-send-tweets-at-all/

You also may find it useful to read through Getting Started section in the documentation to see if you haven’t missed anything. Here is the link https://nerdcow.co.uk/docs/tweet-wheel/getting-started/

When you go to the Queue screen and click “Tweet Now” against any of the tweets, does that tweet get shoot of to Twitter or do you get an error?

Looking forward to hearing your thoughts!

Tomasz

Hello,

Thank you for invaluable input!

I will definitely add this to the roadmap. It makes 100% sense.

If there is anything else you would like changed within the plugin, please feel free to comment here

Thank you,
Tomasz

Hi,

I am very sorry to hear you were having this problem.

When you activate the plugin, it create it’s own user role and assigns it to the admin by default. Seems like there was an error in doing so. Is there any chance any other plugin prevents your WordPress to allow for the new user role creation?

Let me know