Eric Phillips

This kind of loop is indeed usually caused by page caching, see: Always No Access – Download Monitor.

If you’re sure that you have wildcard exclusions (ie “/no-access/*”, “/download/*”) configured in your cache settings but are still experiencing this issue, please reach us at “[email protected]” for further assistance. Thanks!

Unfortunately, I can’t test WPML compatibility personally because it’s a premium plugin. I can’t yet provide a configuration that is known to be compatible with Download Monitor.

If you could maybe pull your PHP/server error logs and see which file path is actually being requested when this error is thrown, it would be another puzzle piece to work with.

Glancing at the WPML documentation, something else to try might be directly managing translations of your Download posts: Getting Started Guide – WPML – How to translate pages, posts and custom posts

I’m only guessing, having no hands-on experience, but it seems like selecting ‘do nothing’ or making sure that there’s translated content in each language for each of your downloads (even if the file is actually the same) should ensure that the URLs resolve correctly.

Which localization plugin are you using? The problem is the difference between the language bases; /en/ and /nl/. If you can, I’d recommend excluding /download/ paths from being rewritten by your translation plugin.

You could use a template override to set the target attribute of your download links. Or do you want to open a new tab after the user has been redirected to your downloading page?

If you go to Downloads > Settings > Default Template, you could change the template to ‘Title’, which doesn’t include the count, or you could override one of the other content templates with your own custom template that removes the count.

The dangerous way, assuming that you’re using phpMyAdmin to run queries against your database, is to disable foreign key checks while dropping these tables as shown here.

The cleanest way is to find and drop the references to the Download Monitor table(s) as described here.