Thanks for responding. I disabled all 5 of my plugins and then tried installing the 2016 theme, but once again I was prompted for my ftp credentials. The message says, “Failed to connect to FTP Server https://www.xxx.org/wp-login.php:21 (where xxx is my domain name).
I don’t specifically have an ftp signon at my hosting site, nor have I ever needed it.
Soooo, i’m still in a quandry. Any other suggestions?
Neil