neilgee

Reference Transactions was not active so I changed the value from ‘PayPal Vaulting’ to ‘PayPal Subscriptions’

The Subscriptions Product is a Variable Subscription with Name Your Price – after this change the Subscription Product (https://horseaid.org.au/product/horse-aid-subscription-donation/) has a console error which makes the product unusable – https://imgur.com/a/lP9j9EV

So when I swap back from ‘PayPal Subscriptions’ to ‘PayPal Vaulting’ the product is useable again but no doubt will trigger the original error about payment tokens.

Here is my WC Status:

` WordPress Environment

WordPress address (URL): https://horseaid.org.au<br>Site address (URL): https://horseaid.org.au<br>WC Version: 8.2.2<br>REST API Version: ? 8.2.2<br>WC Blocks Version: ? 11.1.3<br>Action Scheduler Version: ? 3.6.3<br>Log Directory Writable: ?<br>WP Version: 6.4.1<br>WP Multisite: –<br>WP Memory Limit: 256 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_AU<br>External object cache: – Server Environment

Server Info: LiteSpeed<br>PHP Version: 8.0.30<br>PHP Post Max Size: 128 MB<br>PHP Time Limit: 300<br>PHP Max Input Vars: 3000<br>cURL Version: 7.87.0<br>OpenSSL/1.1.1w

SUHOSIN Installed: –<br>MySQL Version: 10.6.16-MariaDB<br>Max Upload Size: 128 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database

WC Database Version: 8.2.2<br>WC Database Prefix: wp_<br>Total Database Size: 92.06MB<br>Database Data Size: 88.51MB<br>Database Index Size: 3.55MB<br>wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_actions: Data: 0.16MB + Index: 0.14MB + Engine InnoDB<br>wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_logs: Data: 0.13MB + Index: 0.09MB + Engine InnoDB<br>wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB<br>wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_gf_entry: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_gf_entry_meta: Data: 0.06MB + Index: 0.05MB + Engine InnoDB<br>wp_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_gf_form_meta: Data: 0.13MB + Index: 0.00MB + Engine InnoDB<br>wp_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_options: Data: 3.27MB + Index: 0.08MB + Engine InnoDB<br>wp_postmeta: Data: 66.05MB + Index: 0.20MB + Engine InnoDB<br>wp_posts: Data: 3.44MB + Index: 0.09MB + Engine InnoDB<br>wp_post_smtp_logmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_post_smtp_logs: Data: 1.52MB + Index: 0.00MB + Engine InnoDB<br>wp_simple_history: Data: 0.02MB + Index: 0.01MB + Engine MyISAM<br>wp_simple_history_contexts: Data: 0.04MB + Index: 0.03MB + Engine MyISAM<br>wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_usermeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB<br>wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wp_wc_orders_meta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB<br>wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wfblockediplog: Data: 0.01MB + Index: 0.01MB + Engine MyISAM<br>wp_wfblocks7: Data: 0.01MB + Index: 0.01MB + Engine MyISAM<br>wp_wfconfig: Data: 2.09MB + Index: 0.01MB + Engine MyISAM<br>wp_wfcrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wffilemods: Data: 4.82MB + Index: 0.58MB + Engine MyISAM<br>wp_wfhits: Data: 1.71MB + Index: 0.17MB + Engine MyISAM<br>wp_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wfissues: Data: 0.01MB + Index: 0.01MB + Engine MyISAM<br>wp_wfknownfilelist: Data: 3.49MB + Index: 0.18MB + Engine MyISAM<br>wp_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wflocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wflogins: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wfls_role_counts: Data: 0.00MB + Index: 0.00MB + Engine MEMORY<br>wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfnotifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wfpendingissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wfsecurityevents: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wfstatus: Data: 0.13MB + Index: 0.06MB + Engine MyISAM<br>wp_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wfwaffailures: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wpr_rocket_cache: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_wpr_rucss_used_css: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_yoast_indexable: Data: 0.06MB + Index: 0.09MB + Engine InnoDB<br>wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB Post Type Counts

acf-field: 13<br>acf-field-group: 2<br>acf-post-type: 2<br>acf-taxonomy: 1<br>attachment: 90<br>fl-builder-template: 15<br>fl-theme-layout: 6<br>horse: 8<br>nav_menu_item: 26<br>page: 28<br>post: 3<br>product: 2<br>product_variation: 8<br>revision: 230<br>shop_order_placehold: 20<br>tablepress_table: 4<br>testimonial: 13<br>wp_navigation: 1 Security

Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (25)

TablePress: by Tobias B?thge – 2.2.3<br>Gravity Forms: by Gravity Forms – 2.7.17<br>Advanced Custom Fields PRO: by WP Engine – 6.2.3<br>CAPTCHA 4WP: by Melapress – 7.3.1<br>Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3<br>Beaver Builder Plugin (Pro Version): by The Beaver Builder Team – 2.7.3.2<br>Beaver Themer: by The Beaver Builder Team – 1.4.8<br>PowerPack for Beaver Builder: by IdeaBox Creations – 2.33.2<br>Classic Editor: by WordPress Contributors – 1.6.3<br>Duplicate Menu: by Jonathan Christopher – 0.2.2<br>Font Awesome: by Font Awesome – 4.4.0<br>Gravity Forms Akismet Add-On: by Gravity Forms – 1.0<br>Mailchimp for WooCommerce: by Mailchimp – 3.3<br>Post SMTP: by Post SMTP – 2.8.2<br>Simple History: by P?r Thernstr?m – 4.7.2<br>Checkout Field Editor for WooCommerce: by ThemeHigh – 2.0.0<br>Preview E-mails for WooCommerce: by Digamber Pradhan – 2.1.6<br>WooCommerce Name Your Price: by Kathy Darling – 3.5.6<br>WooCommerce PayPal Payments: by WooCommerce – 2.4.1<br>Woo Subscriptions: by WooCommerce – 5.5.0<br>WooCommerce: by Automattic – 8.2.2<br>Wordfence Security: by Wordfence – 7.10.7<br>Yoast SEO: by Team Yoast – 21.5<br>Hide Dashboard Notifications: by WP Republic – 1.2.3<br>WP Rocket: by WP Media – 3.15.0.1 Inactive Plugins (3)

WordPress Importer: by wordpressdotorg – 0.8.1<br>WP Sync DB: by Sean Lang – 1.6<br>Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5 Dropin Plugins (1)

advanced-cache.php: advanced-cache.php Settings

API Enabled: –<br>Force SSL: –<br>Currency: AUD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>subscription (subscription)<br>variable (variable)<br>variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)

Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature screen enabled: ?<br>HPOS feature enabled: ?<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: – WC Pages

Shop base: #14 - /shop/<br>Cart: #15 - /cart/<br>Checkout: #16 - /checkout/<br>My account: #17 - /my-account/<br>Terms and conditions: ? Page not set Theme

Name: Beavertron<br>Version: 1.7.1<br>Author URL: https://wpbeaches.com<br>Child Theme: ?<br>Parent Theme Name: Beaver Builder Theme<br>Parent Theme Version: 1.7.14<br>Parent Theme Author URL: https://www.wpbeaverbuilder.com/?utm_medium=bb-pro&utm_source=bb-theme&utm_campaign=themes-admin-page<br>WooCommerce Support: ? Templates

Overrides: – Subscriptions

WCS_DEBUG: ? No<br>Subscriptions Mode: ? Live<br>Subscriptions Live URL: https://horseaid.org.au<br>Subscriptions-core Library Version: 6.2.0<br>Subscription Statuses: wc-active: 1<br>wc-on-hold: 1

WooCommerce Account Connected: ? No<br>Report Cache Enabled: ? Yes<br>Cache Update Failures: ? 0 failure Store Setup

Country / State: Australia — New South Wales Subscriptions by Payment Gateway

PayPal: wc-active: 1<br>wc-on-hold: 1 Payment Gateway Support

PayPal: refunds<br>products<br>tokenization<br>subscriptions<br>subscription_cancellation<br>subscription_suspension<br>subscription_reactivation<br>subscription_amount_changes<br>subscription_date_changes<br>subscription_payment_method_change<br>subscription_payment_method_change_customer<br>subscription_payment_method_change_admin<br>multiple_subscriptions

Direct bank transfer: products WooCommerce PayPal Payments

Onboarded: ?<br>Shop country code: AU<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: ?<br>Pay Later messaging available in country: ?<br>Webhook status: –<br>PayPal Vault enabled: ?<br>ACDC Vault enabled: –<br>Logging enabled: ?<br>Reference Transactions: –<br>Used PayPal Checkout plugin: –<br>Subscriptions Mode: PayPal Subscriptions Admin

Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page

Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>settings<br>async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-11-17 03:38:43 +11:00<br>Options: ?<br>Notes: 74<br>Onboarding: skipped Action Scheduler

Cancelled: 2<br>Oldest: 2023-11-16 09:37:02 +1100<br>Newest: 2023-11-17 10:19:02 +1100

Complete: 417<br>Oldest: 2023-10-17 14:40:46 +1100<br>Newest: 2023-11-17 10:24:04 +1100

Failed: 3<br>Oldest: 2023-10-17 09:45:56 +1100<br>Newest: 2023-10-20 16:03:19 +1100

Pending: 2<br>Oldest: 2023-11-17 11:40:34 +1100<br>Newest: 2023-12-04 06:48:21 +1100 Name Your Price

Version:<br>Database version:<br>Template overrides: – Status report information

Generated at: 2023-11-17 10:24:35 +11:00<br>`

• This reply was modified 1 year, 4 months ago by neilgee.

Also what is the better selection of the ‘Subcriptions Mode‘ value out of ‘PayPal Vaulting‘ or ‘PayPal Subscriptions‘

I was unaware of this setting and see my default is ‘PayPal Vaulting‘ – I am using WooCommerce Subscriptions Plugin – so would I be better off selecting PayPal Subscriptions as the value to avoid the Vaulting issue?

Hi Joost,

Thanks for the response.

You’ll be glad to know that it is actually a 2nd renewal order that this occurred on, first payment was ok but second had the error (my oversight).

So is there an eta on the new version being rolled out in Australia.

For the failed order is there any work arounds to process the order? Manual retry?

Regards
Neil

Just seen this fix which works – https://postmansmtp.com/fix-for-broken-emails/

With both plugins active go to a job Service S3 Service tab and see the error at the Bucket Selection field – https://imgur.com/a/CcYSsSh

Error goes away when AC for Woo is disabled

@haseeb0001 I am not using Plesk, website is on RunCloud

This is the error:

View post on imgur.com

Yes this can be closed now, ran some server security updates and all is ok now

Also having this issue on Ubuntu 22.04 – I updated security packages:

apt update && unattended-upgrade -d

Then re-issue Lets Encrypt Cert on a site by site basis

Also having this issue on Ubuntu 22.04 – I updated security packages:

apt update && unattended-upgrade -d

Then re-issue Lets Encrypt Cert on a site by site basis

Perfect, thank you Guga

Yes this fixes it

Sure, here you go:

post_type=shop_subscription

Could be a plugin conflict – does it show when all plugins bar SlickNav are deactivated?

In the browser it works ok and returns ‘Preloader started’

But would be great to get this working as a cron job