Need help now

It’s just white…

HOWEVER, I just tried to install it again, and -get this- it worked! I have not idea how this could have happened as absolutley nothing has changed on my end whatsoever. What could cause this?

A new update will be coming out in a few days- if the problem persists I will be sure to let you know!

Thanks for your help!!

All the best,

Canava

Hey Chris,

First off I would like to thank you for your speedy reply. Its really great to know that you provide top of the line support.

Regarding your questions I am using a linux server

1)I was using the theme before with your plugin and there were no problems. A new update of the theme just came out, and I have not seen any complaints on the form suggesting that the theme is causing this issue, so apparently the theme is not the issue.

2)The theme is from Themeforest, and it is calld Jupiter. You can see it here:

https://themeforest.net/item/jupiter-multipurpose-responsive-theme/5177775

If you would like to take a look at the dashboard, or if you require log-in details, I will be more than happy to provide them to you.

Thanks again for your speed answer.

All the best,

I have this error also and it is preventing me from updating my theme. Anyone know of any fixes?

Hii Josiah

Thanks for the answer

However this is a bit differnt. Some of the content has appeared, and other data hasnt. Its like it only uploaded a part of the template.

Thanks for your help again.